Outstanding!
July 27th, 2021
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The quality of this product is overwhelmingly good, and it literally trumps the other spas I’ve owned without any competition. not even close. Water purification is stellar and also very simple to manage. Jet power is easily twice as much compared to my last one (and I paid less for my barefoot spa). Also, the comfort and ergonomics of the seats are the best of the best. That’s an important part too right? A hot tub is supposed to make you feel good, not be uncomfortable. The lounger seat is fantastic, and I do not float out of it when I turn the jets on like I did in my old one. All around, very very good quality spa.
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We had to go through a process to get it fixed. It was a couple calls, sending pictures, filling out a form, and also being home for the guy to come and out do that patch repair. There was a scheduling mistake that was a little annoying, but overall, it was a reasonable process to go through. The tech was nice, and even gave us some advice on a few other things regarding the hot tub and the cover. The nice thing is, we still have three years left (3 of 5) on the parts warranty so we are good to go for a while longer in the event that something happens.
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