Damaged merchandise

Rating:

Reviewed by: Sebastian from Greensboro, NC
January 2nd, 2019
Rating: 2.0
Barefoot Spas B5 Review
Damaged merchandise
We got a Plug & Play Barefoot Spa. We have it set up in our sun room. It’s a 110 plug-in and doesn’t have to be hardwired in to the wall. It has a good number of jets. 20 something I think. Everything was fine, but we had some minor problems with the in home delivery. They damaged the cover box during transit to our home. They put the cover on the truck wrong with the straps, and the wind on the truck made the straps damage the cardboard. They told me there’s nothing they can do about the damage to the box. The cover itself didn’t have much damage, but we are worried it might have done something to the foam side the cover. I hope this doesn’t create problems in the future. We had a washer dryer unit delivered once where the packaging was damaged and later the dryer stopped working. Again, I hope this doesn’t happen to our hot tub. It was the delivery people who were at fault though, and not Barefoot Spas. The spa has been great. Feels so good to have relaxation in water back in our lives. We’ve just got our fingers crossed about this cover thing.


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