We got ripped off. We paid over 16 thousand dollars for our Barefoot Spa 77NP at the pool and spa supply store. We thought we were getting a great deal on it because our price was 5k below MSRP. Let me tell you this… My Dad went to a spa show blow out event at the fairgrounds and got THE SAME SPA for 5 thousand dollars LESS!! Couldn’t believe it. We tried returning ours to the store we bought it from with no luck. My husband laughed at me for trying.The salesman and store owner didn’t hesitate to laugh at me either! We have already owned the hot tub for 2 months, so I knew the chances of getting our money back were slim to none. We wont be able to sell it for anywhere close to what we bought it for, and its just a horrible situation. Our salesman Alex has been rude and unprofessional every time I reach him after the sale. I will never do business with Barefoot Spas ever again!!!