We got our Barefoot Spa last week after purchasing it at the Expo show locally. Their representative Dan was very helpful and knowledgeable with no pressure as we were spa owners of 17 years and liked very much the way he treated us. Delivery was quick and well handled by their crew who were very helpful in placing it exactly where I wanted and removing our old tub…. the old tub is no comparison to our new one…. WOW … so therapeutic and the chaise area is so nice. I would highly recommend it so far.. hope it goes for 17 years too. Only one small issue so far not even worth mentioning about the cover. Overall, I rate Barefoot Spas very high with a 4.5. Thank you for the great hot tub and service!