We went to a hot tub show and found Barefoot spas, and thats how I bought my 6 person hot tub. The only problem is with the customer service. When I called no one answered, and I had to leave a message. By the time they got back to me over an hour later, I was already at my appointment, and could not answer. So, I had to wait until today to start all over again.

I do not know how to change the filter for the water, and I expect to be helped right away when I call, not an hour later. I do not have any tools to remove the cartridge, and I need barefoot spa to discuss with my handy man the steps to that process. He is calling for me today to get to the bottom of this!

We went to a show and I picked Master Spas and I bought it. However, it took us four months to have it delivered. I called them a couple of times. But I liked it. It works well and I had no problem with it.