Great tub

Rating:

Reviewed by: Brian from Ludlow, MA
March 3rd, 2020
Rating: 5.0
Barefoot Spas 77NP Review
Great Tub

I have owned a 77NP for two years. I love it. I live in MA and I’ve walked out side with sub below 0° temperature with a foot of snow on top of the tub. Wipe the snow off and open it up and the tub was 104° and felt so relaxing being able to warm up quickly.


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Problems resolved

Rating:

Reviewed by: Bernie from Murfreesboro, TN
January 29th, 2020
Rating: 2.5
Barefoot Spas 77NP Review
Problems resolved and we love the spa

Our spa has been in operation for about seven months now. There have been a few problems, but overall we have found the customer service levels in handling our concerns to be very good.

We shopped around for several months before finding the Barefoot spa 77NP to be absolutely perfect, and the most comfortable of all other brands we looked at by far. I guess it’s just my luck that my brand new spa had a defective pump. I just feel as though buying brand new, I shouldn’t have had ANY problems, so I’m forced to rate my product low. I also recall the new pump taking some time to get working properly. Barefoot Spas DID honor the warranty and covered the cost of the new pump however.

Today, I had an issue with a leaking valve, and that is the main reason why I wanted to write this review. After calling in to the service department, I was able to clear up the issue myself when they walked me through step by step on the phone how to fix it. Again, I must say, with customer service I have been very impressed and pleased. Overall, I’m happy with my Barefoot tub, and the foot massage and also the shoulder massage is AMAZING! Hopefully no more equipment problems moving forward, and now I can just… RELAX!


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Amazing!

Rating:

Reviewed by: Julia from Sterling, VA
December 10th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Amazing!

Barefoot Spas service and our hot tub has been amazing! We got referred to Barefoot Spas from friends of ours who were referred from their friends. I guess a great reputation goes a long way! They have been fantastic in taking care of us when we had a few small things we needed help with. The install delivery guys were really good too. My salesman Denny still calls to check in on us! Now that’s service!

We love using our Barefoot spa. We got a different hot tub cover for it because we like the way it lifts up with the handle bars for easier access. The new cover is flat out awesome! Much better match to the hot tub itself. I recommend barefoot spas to everyone. Well worth it, and worth the money!


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Professional and courteous

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Reviewed by: Monica from Fayetteville, AR
December 6th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Professional and courteous

No complaints about barefoot spas. My salesman Marko was very professional, and helped us a great deal with our new hot tub purchase. We also met his manager Ray and we got a deal we couldn’t pass up! We’ve had a therapy hot tub on our list for years. So happy we found Barefoot spas hot tub show. My husband and I are feeling much better. We use it almost every day.

The two men that delivered our hot tub (Junior and I forget the other man’s name) were also right on time and very nice and courteous. They moved the new spa from the trailer no problem and made it look easy. Thank you to everyone at Barefoot Spas!


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Overpriced rip off

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Reviewed by: Hannah from Ponoma, CA
November 19th, 2019
Rating: 1.0
Barefoot Spas 77NP Review
Overpriced

We got ripped off. We paid over 16 thousand dollars for our Barefoot Spa 77NP at the pool and spa supply store. We thought we were getting a great deal on it because our price was 5k below MSRP. Let me tell you this… My Dad went to a spa show blow out event at the fairgrounds and got THE SAME SPA for 5 thousand dollars LESS!! Couldn’t believe it. We tried returning ours to the store we bought it from with no luck. My husband laughed at me for trying.The salesman and store owner didn’t hesitate to laugh at me either! We have already owned the hot tub for 2 months, so I knew the chances of getting our money back were slim to none. We wont be able to sell it for anywhere close to what we bought it for, and its just a horrible situation. Our salesman Alex has been rude and unprofessional every time I reach him after the sale. I will never do business with Barefoot Spas ever again!!!


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