Very Satisfied With This Company

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Reviewed by: Ryan from Houston, TX
November 11th, 2020
Rating: 5.0
Barefoot Spas 77NM Review
Very Satisfied With This Company
Dealing with barefoot spas was a breeze. I am very satisfied with the process from sales to the delivery of the spa which was free, to the customer service afterwards when I had a few questions about some things. Everything has been great. No complaints.

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Amazing

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Reviewed by: Richard from Niagra Falls, NY
November 3rd, 2020
Rating: 5.0
Barefoot Spas 77NM Review
Amazing
We are what you could call life time hot tub owners. We bought our first one all the way back in 1989. First of many. The barefoot spa we bought (77NM model) is our 5th tub we’ve owned. We’ve kind of seen the good the bad and the ugly as far as hot tubs are concerned. Reason Im writing this barefoot spa review is because I am for once, VERY happy with the purchase. The quality, functions, performance, and also the company’s customer service has all been superb.

We went with a no lounge model becuase we both don’t care for that feature much. The bucket seating is deep, and we like that. Also, the jets move A LOT of water out. Very strong massage. Being able to adjust is nice.

I could go on and on, but lastly I’ll write a note about the insulation and energy use. Compared to the spa we owned previously, the barefoot’s energy consumption is excellent. I live right across the border form Canada, and last winter (as far as I can tell), my bill only went up about $30 a month. My old one? In the winter? Forget about it! We looked at between a $120-150 increase in electric! So yeah, if you live where it’s cold, get a spa like this that will keep the heat in. I’ve been there, and a spiked up electric bill is not fun at all.


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Right on time

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Reviewed by: Oscar from Dover, DE
October 12th, 2020
Rating: 5.0
Barefoot Spas 77NM Review
Right on time!
The hot tub we purchased from barefoot spas was right on time. We enjoyed our above ground pool for 5 or 6 years until this summer and……. it broke! It actually developed a tear and completely flooded our entire yard! Many moments of panic that day… The bright side is when we met barefoot spas. The week following our extreme disappointment of a demolished pool we were desperate to find a way to keep the kids (and my wife and I) entertained during quarantine. It was then when we saw an commercial for barefoot spas doing a big sale at the fairgrounds area. With nothing else to do, of course we went!

The purchase went well with only minor issues that got resolved quickly. The hot tub is fantastic. We actually like it better than the pool even though it is much smaller, the hot water and the massage streams from the jets leave nothing to be desired.

We have an in-ground swimming pool and we go to Discount Pool to buy our swimming pool supplies and where they also sell Marquis Spas. We already had a hot tub that was several years old and we gave it to my nephew, then we bought a new spa there. My husband picked Marquis because it has a lot of jets for his back. We paid Discount Pool to install it and they did it all for us so we didn’t have any problems. Having the spa now, my husband uses it all the time and he loves it. We’ve had two other kinds of spa, and this has been his favorite.


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Energy efficient

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Reviewed by: Richard from Dallas, TX
September 22nd, 2020
Rating: 4.0
Barefoot Spas 77NM Review
Energy efficient

We’ve had a pool for a long time and we wanted a hot tub for years. As far as Barefoot is concerned, the energy usage was a big deal for me. Once I got the quote on the utility usage to expect, I felt more comfortable. I was trusting those numbers were right, and they are. In fact they are a little less than what they said. Very efficient hot tub. Also, very easy to use and take care of. I only wish mine had less jets. I don’t like to have them all on at the same time and on full blast. It’s uncomfortable for me. I like to just soak in my hot tub.


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Very pleased

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Reviewed by: Anthony from Tucson, AZ
August 21st, 2020
Rating: 5.0
Barefoot Spas 77NM Review
Very pleased

We saw barefoot spa at the convention center. I was home when the delivery crew of guys were here. They all did a very good job, very professional, and they did it really fast. I’ve been very pleased with the hot tub and how it operates. We love the way the seats feel and a few of the seats are really deep so it fells really good getting all the way submerged in the water. The layout is great, and the design is very nice. We like it much more than my brother in-law’s that we use form time to time… well not any more 🙂


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Barefoot spas warranty pump motor

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Reviewed by: Donna from Biloxi, MS
July 14th, 2020
Rating: 2.5
Barefoot Spas 77NM Review
Barefoot spas warranty pump motor

My brand new barefoot spa was delivered and set up with a defective pump motor. The replacement was installed last week, and works fine now. It was covered under warranty, but this should not have been an issue at all with a brand new hot tub i only used for 2 weeks, and I am not happy at all. I had a pre-owned hot tub at my old house and never had a problem with it. Here I am spending a lot of money on a premium hot tub brand new only to have this issue. I am happy I was able to get everything resolved but it was a lot of hassle.


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My hot tub

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Reviewed by: Kimberly from Largo, FL
June 16th, 2020
Rating: 5.0
Barefoot Spas 77NM Review
My hot tub

We got the barefoot 77NM model. We wanted a hot tub for a long time and we went with the 77NM because we like the seating and it fits perfect in the sunroom. The jets feel nice, relaxes me. My lower back is where I point the jets to, and I like how you can move the jets around. I work on my feet all day, but every day I some home, its something to look forward to. It is the most relaxing thing in my life. Soothing massage on my achy bones makes me feel 10 time better every night.


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Spa replacement

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Reviewed by: Brian from Martinsburg, WV
June 2nd, 2020
Rating: 4.5
Barefoot Spas 77NM Review
Spa replacement

I replaced the Marquis Spa my parents gave me 7 years ago with a Barefoot Spa from the hot tub blow out show at the fairgrounds in northern Virginia. They delivered our spa 4 days after purchase. This was impressive. Especially since everywhere else we looked, they quoted us over 16 weeks due to everything being shut down from corona virus.

The model we purchased is called the Barefoot spa 77NM. It has 7 seats, but it’s really more for like 4-5 people. It’s 7 feet wide square. It has 2 pumps in it. The pumps are very powerful. We live that part because that is one area where my Marquis was lacking.

We also got a very very good price on the spa. I guess they have a connection with the barefoot spas factory at the show because I don’t understand how we got a hot tub that is better in quality than the others we looked at, and it was 3 thousand dollars cheaper! I don’t understand, but I also don’t complain!!!


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Barefoot spa Customer service

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Reviewed by: Neil from Vista, CA
April 30th, 2020
Rating: 2.0
Barefoot Spas 77NM Review
Barefoot spa Customer service

Barefoot spas customer service and shipping department is horrible. I got my spa delivered to my house on time but they forgot my steps I paid in full for. I have no way of getting in to my spa. I was using a mop bucket. If I fall down because of this, I am going to complain everywhere I can on the internet. They FINALLY shipped my steps yesterday. They will arrive in 3 days. I live in California, and they shipped them all the way from Virginia? Don’t you have a distribution center near me like Amazon? I’m fed up. I shouldn’t have to wait this long. My steps were supposed to come with my spa on shipment. It even had them included on the receipt, and there was no note about a back order. It took them an ENTIRE 24 HOURS to ship my steps after I called and complained. Not acceptable!

I saved up for this barefoot spa for over a year, and having a hot tub was highly anticipated to help relieve my back pain. Getting in and out using a mop bucket is not what I had in mind. The spa, when I’m in the water, makes my back feel amazing, but getting out and having to balance on a damn bucket, and crunch down like I’m doing some kind of a yoga pose completely throws my back out again!!! WHERE ARE MY STEPS???????


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Excellent

Rating:

Reviewed by: Katie from Ocean City, MD
February 24th, 2020
Rating: 4.5
Barefoot Spas 77NM Review
Excellent

We love our barefoot spa hot tub. Every feature has been wonderful. The people from where we bought it were excellent and very professional. We’ve called to ask questions about a few things regarding the spa, and they have been great. This is our first hot tub, and we’ve needed some advice on a few things, and it has ben an excellent experience. The only thing we didn’t like about it was the cover we got with it isn’t that nice. Wish we would’ve gotten the thicker one…


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Good spa

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Reviewed by: Rick from Jackson, MS
December 16th, 2019
Rating: 5.0
Barefoot Spas 77NM Review
Good spa

I bought the barefoot spa for my girlfriend. She has problems with her back, and it really helps. I dealt with the barefoot spas customer service too and they are ok. One thing we like the most about the spa is the power it has behind the jets. This thing’s not messin around! I had an old used one yeas ago and its no competition to this one.


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Quick delivery of our hot tub

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Reviewed by: Michael from Rockford, IL
December 1st, 2019
Rating: 4.0
Barefoot Spas 77NM Review
Quick delivery of our hot tub

Spa delivered form show next morning within 12 hours of purchase. Very impressive staff. Salesman was informative and helpful. Delivery driver was nice and had a great attitude. Very impressed so far. Will update review once I have it up and running with power going to it.


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Barefoot Spas Customer Service

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Reviewed by: Olivia from Springfield, MO
November 9th, 2019
Rating: 5.0
Barefoot Spas 77NM Review
Barefoot Spas Customer Service

The Barefoot Spas customer service was sub standard for us at first, but just recently, we’ve changed our opinion. This is the reason I am writing this review. The delivery of my new hot tub was delayed several days due to a broken down truck. We COMPLETELY understand things like this happen, we just expected updates on the shipment which we never got. It wasn’t until the day before delivery I got a call to schedule the time for the delivery guy to come out to the house with the spa. This is the part we were not impressed with, but since then the service has been good. They are prompt in returning my calls or messages I submit on their website; sometimes immediately. This is our first hot tub so we’ve had a lot of questions regarding set up and maintenance. I spoke with a girl named Joan who works at the barefoot spas factory. She has been very helpful and patient.


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