Delivery of my hot tub handled professionally by barefoot spas

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Reviewed by: Henry from Johnstown, PA
March 6th, 2020
Rating: 4.5
Barefoot Spas 77LP Review
Delivery of my hot tub handled professionally by barefoot spas

I recently purchased a 77LP from Barefoot Spas. I wanted to write a review because my experience was mostly good. We did have a small problem with the delivery of the 7 foot wide hot tub to my deck in my backyard, but they got it resolved quickly. It wasn’t really an issue. The team that delivered it was able to figure it out without having to remove the deck railing. At first, they asked me to remove it, but I have no idea how to do that. To my surprise, they said “no problem”, and like I said, they figured out another way to make it happen. They actually tilted the hot tub up on its side to better maneuver the hot tub up the steps. I was very impressed, and they made this process look easy.

I told them I considered buying a hot tub online, and they laughed. I can see why now. They said when you buy online, they ship it to you, and they drop it at the end of your driveway. I don’t know how I would’ve moved it all that way myself. My neighbors would’ve seen it sitting there for days, maybe forever!!

My only complaint about the whole process was is it did take them a bit longer than they said it would to actually get the hot tub exactly where I wanted it. They were here for almost 3 hours, but I don’t care because “I would rather have a job done right the first time.” Those were actually his exact words 🙂

Now that I’ve used the hot tub a few times, I can tell you that it is of course AMAZING, and the delivery was, as you can tell, on point, and handled professionally as promised.


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Barefoot spa warranty not covered

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Reviewed by: Kevin from Greensboro, NC
November 14th, 2019
Rating: 3.5
Barefoot Spas 77LP Review
Barefoot spa warranty not covered

We had our Barefoot spa for 3 years and no problems. We bought it in 2016. We lived up in the mountains and we moved since then. Reason we went with barefoot spa is we didnt have a lot of options living in the rural area. The spa show was at the armory. We got the barefoot spa there and delivered from there. When we moved here to Greensboro, we hired a hot tub mover to help us because we like it and didn’t want to buy another one. That went well, and we’re happy we decided to keep it. Only thing I recommend is to hire a professional for the electrical connections. This is something I thought I could do myself the second time, but I didn’t do it right which led to a short in the circuit board and blew a fuse. Barefoot spa customer service helped me diagnose the problem (which was me), so it was not covered under warranty. They did help me find the part I need, and show me how to put it in myself. That was pretty easy. I was upset at the time about it not being covered under barefoot spa warranty and that was my main complaint about barefoot spas, but I understand it was my fault so I can see why they did it that way. None the less, the customer service rep I talked to a few times was really helpful and he’s been really good at getting back to me with questions etc. In the end, we were without our spa hooked up for a little over a month… Wish I could go back in time and tell myself to spend the $250 on an electrician! Even though I understand what not to do, I’m still never doing that myself again especially if the spa isn’t covered under warranty unless you have proof of professional install.


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Help! Barefoot spa 77LP Dimensions

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Reviewed by: Bob from Kingston, TN
November 4th, 2019
Rating: 2.0
Barefoot Spas 77LP Review
Help! Barefoot spa 77LP Dimensions

The deck that our spa will be sunken into is currently being built. I have been unsuccessful to obtain the actual outside and high dimensions on the 77LP spa. In conversations with Barefoot Spa and Spa Blowout I have been given general 7’ x 7’ x 3’ dimensions. These are not adequate for the custom installation my contractor is providing. Can anyone with a 77LP barefoot spa provide me with the actual dimensions. Thanks in advance.


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