Barefoot spa purchase

Rating:

Reviewed by: Jack from Draper, UT
February 20th, 2020
Rating: 4.0
Barefoot Spas 88LP Review
Barefoot spa purchase

My wife and I bought a barefoot spa at the spa show local to us. We are quite satisfied with the spa and the delivery to our backyard. Also customer service has been helpful. One small issue we’ve had is the lid of the spa has special buckle clips on the corners that secure the lid to the actual spa. This is one of the things we really liked about the spa. Only problem is, ours is missing part of the buckles. I called barefoot spas and they said the misplaced part is on back order. So, we will be waiting several weeks to get the missing pieces sent to us. In the meantime, I’m worried the wind will blow the cover off and send it sailing because the cover itself is very lightweight. My solution was to put several bricks on top. Looks really bad! Hopefully it will be a temporary solution and we will soon get our missing pieces!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews


Comments:


Missing hot tub filter

Rating:

Reviewed by: Donna from Mansfield, OH
February 12th, 2020
Rating: 2.0
Barefoot Spas 77LM Review
Missing hot tub filter

I would like to write a review about Barefoot Spas, but I can’t because my spa was delivered today missing a filter, and I cant fill it up or use it yet! I contacted Barefoot Spas and they are sending it to me via UPS from Virginia. I live in Ohio and it could be up to 3 days before I get it. This is unacceptable! I called the delivery driver and he said he does not have any extras with him in his truck. I don’t believe him, and I do not like waiting for things especially after I spent this kind of money! I gave Barefoot Spas every chance to make this right, and now I’m the one stuck waiting THREE DAYS for a filter!!! How is that fair???


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews


Comments:


Tracy Rivera Tracy Rivera
Wrote a reply to: Missing hot tub filter
Rating:

I get filters delivered to my house really cheap from Amazon. I haven’t ever contacted the barefoot spa to get a filter. The filters are really expensive at the store. Thats unfortunate they forgot to include a filter when they delivered your spa. Did you ever end up getting it? 3 day shipping from VA to OH isn’t all that bad, but still , it’s no amazon! Hope it all works out for you!



Donna Richards Donna Richards
Wrote a reply to: Missing hot tub filter
Rating:

Yes, I did get the filter, and the spa works great now. We love it!



Neil Turner Neil Turner
Wrote a reply to: Missing hot tub filter
Rating:

So your hot tub was missing a filter, they rush delivered it, you now enjoy your hot tub, and you still have a 2 star review posted???



Frustration with barefoot spa

Rating:

Reviewed by: Wayne from Leesburg, VA
February 12th, 2020
Rating: 1.0
Barefoot Spas 77LM Review
Frustration with Barefoot Spa

I bought a Barefoot spas 77lm to replace my old hot tub which managed to develop leaks throughout the interior plumbing. I purchased the new barefoot spa 10 months ago, and since then have had a series of problems and service calls. It started with a faulty keypad which was replaced TWICE under warranty. The original, and original replacement, lasted barely 2 months! I am now having issues with the keypad AGAIN!

I am very frustrated and Barefoot Spas is now telling me I have a electrical connection issue, and they need to troubleshoot with a certified electrician over the phone. My brother in-law is a contractor with 20 years of experience building houses from the ground up. He hooked up the spa for us, and it is doubtful he did so in error, but now Barefoot spas wants to set up a time to talk with him regarding the connection. He lives in California! What a mess! They will not send me another keypad or send a tech out to replace it again. Clearly the keypad is bad like the others, but Barefoot spas wants to blame the electrical connection? Now I am forced to fork out the money for an electrician to look at it, and I am without a spa for the time being. I need this problem resolved and it is not fair to me to wait, and definitely not fair for me to pay money out of pocket for a hot tub that still does not work properly!!!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews


Comments:


Neil Turner Neil Turner
Wrote a reply to: Frustration with barefoot spa
Rating:

I came across your post, and I’m just trying to play devil’s advocate here. The barefoot spas initiated how many factory warranty claims for you? Sure seams like they are trying to help fix your problem. Do you really think a one star review is necessary?



Tommy Bryant Tommy Bryant
Wrote a reply to: Frustration with barefoot spa
Rating:

I’m with you Neil. This just goes to show you. Some people will complain just to complain. Even after somebody tries to make it right! If that happened to me, I’m sure I would be upset, but posting a 1 star review for the entire company?



Wayne Owens Wayne Owens
Wrote a reply to: Frustration with barefoot spa
Rating:

My issues with Barefoot Spas customer service have lasted the course of an entire month. I just don’t have the patience for this. That’s why I posted a 1 star review, so I’m not complaining just to complain! The electrician I hired made a few changes to the connection last week, and since then everything works including the new keypad… This could very well have been my fault (or my brother in-law’s fault actually), but nonetheless, I’m not happy having to go through all this.



Tommy Bryant Tommy Bryant
Wrote a reply to: Frustration with barefoot spa
Rating:

Yet, you still have a 1 star review posted?



Wayne Owens Wayne Owens
Wrote a reply to: Frustration with barefoot spa
Rating:

Looking back now, maybe a 1 star review for barefoot spas was a little harsh. We DO love the spa now that it works. I would change it to a 4 star, however, I do not know how to do that on this forum. Anyone know how to do that?



Problems resolved

Rating:

Reviewed by: Bernie from Murfreesboro, TN
January 29th, 2020
Rating: 2.5
Barefoot Spas 77NP Review
Problems resolved and we love the spa

Our spa has been in operation for about seven months now. There have been a few problems, but overall we have found the customer service levels in handling our concerns to be very good.

We shopped around for several months before finding the Barefoot spa 77NP to be absolutely perfect, and the most comfortable of all other brands we looked at by far. I guess it’s just my luck that my brand new spa had a defective pump. I just feel as though buying brand new, I shouldn’t have had ANY problems, so I’m forced to rate my product low. I also recall the new pump taking some time to get working properly. Barefoot Spas DID honor the warranty and covered the cost of the new pump however.

Today, I had an issue with a leaking valve, and that is the main reason why I wanted to write this review. After calling in to the service department, I was able to clear up the issue myself when they walked me through step by step on the phone how to fix it. Again, I must say, with customer service I have been very impressed and pleased. Overall, I’m happy with my Barefoot tub, and the foot massage and also the shoulder massage is AMAZING! Hopefully no more equipment problems moving forward, and now I can just… RELAX!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Barefoot spa too small

Rating:

Reviewed by: Shawn from Atlanta, GA
January 18th, 2020
Rating: 3.0
Barefoot Spas 77LB Review
Barefoot spa too small

I like the barefoot spas brand. What I don’t like is the size we got. Its a 77LB. They made it seem like we could fit 6 people in it, and there’s no way. We have a family of 5, and it was a tight fit to say the least. It’s hard to keep the kids out of it when my wife and I get in, so we mainly just let them splash around in there, by themselves. We use it once they all go to bed almost every night. We do love the spa, just wish we weren’t misled on the number of people that can fit in there because we would’ve gotten a bigger one.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Spa Delivery

Rating:

Reviewed by: Rob from San Bernardino, CA
December 26th, 2019
Rating: 3.0
Barefoot Spas 57LP Review
Spa Delivery

I am a first time owner for Barefoot spas. I have a two person 57LP. Perfect for me. I can tell Barefoot spas stands by their products as I had one issue with the filter and they took care of me right away.

Only problem was the guy that delivered it didn’t have any help, so I ended up having to pitch in. I’m fine with lifting and what not, but I shouldn’t have to do this, and risk getting pulling my back when I paid money. It would’ve been much better if he had at least one other person with him, but I guess thats not on Barefoot spas. Thats on the delivery guy who I think was a sub contractor anyways.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Professional and courteous

Rating:

Reviewed by: Monica from Fayetteville, AR
December 6th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Professional and courteous

No complaints about barefoot spas. My salesman Marko was very professional, and helped us a great deal with our new hot tub purchase. We also met his manager Ray and we got a deal we couldn’t pass up! We’ve had a therapy hot tub on our list for years. So happy we found Barefoot spas hot tub show. My husband and I are feeling much better. We use it almost every day.

The two men that delivered our hot tub (Junior and I forget the other man’s name) were also right on time and very nice and courteous. They moved the new spa from the trailer no problem and made it look easy. Thank you to everyone at Barefoot Spas!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Barefoot spa hot tub drain

Rating:

Reviewed by: Linda from Rochester, NY
November 23rd, 2019
Rating: 4.5
Barefoot Spas 57LP Review
Barefoot spa hot tub drain

Barefoot Spa owners now for years and years. We got another hot tub from them and it’s working pretty well. Everything has been good this time except there is no drain on the bottom like our old one. You have to take the whole cover off to get to the drain.. so what’s the purpose of the drain? That’s been a little frustrating. My husband had the idea of getting a submersible pump. The kind you buy that goes under water and you hook the hose up to it when its time to drain it. He says it will get all the water out and not leave any down there where you’re feet go like our old one. I think we will do that, and we will see how it works It’s just frustrating because when we bought it we thought it had a drain like our old barefoot spa that you pull out from the side. The power behind the Jets is fantastic however. Lots of bubbles lots of hot water. The power is definitely not lacking and was upgraded since our last one. Overall, we love the tub and it was an upgrade for us.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Overpriced rip off

Rating:

Reviewed by: Hannah from Ponoma, CA
November 19th, 2019
Rating: 1.0
Barefoot Spas 77NP Review
Overpriced

We got ripped off. We paid over 16 thousand dollars for our Barefoot Spa 77NP at the pool and spa supply store. We thought we were getting a great deal on it because our price was 5k below MSRP. Let me tell you this… My Dad went to a spa show blow out event at the fairgrounds and got THE SAME SPA for 5 thousand dollars LESS!! Couldn’t believe it. We tried returning ours to the store we bought it from with no luck. My husband laughed at me for trying.The salesman and store owner didn’t hesitate to laugh at me either! We have already owned the hot tub for 2 months, so I knew the chances of getting our money back were slim to none. We wont be able to sell it for anywhere close to what we bought it for, and its just a horrible situation. Our salesman Alex has been rude and unprofessional every time I reach him after the sale. I will never do business with Barefoot Spas ever again!!!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Barefoot spa warranty not covered

Rating:

Reviewed by: Kevin from Greensboro, NC
November 14th, 2019
Rating: 3.5
Barefoot Spas 77LP Review
Barefoot spa warranty not covered

We had our Barefoot spa for 3 years and no problems. We bought it in 2016. We lived up in the mountains and we moved since then. Reason we went with barefoot spa is we didnt have a lot of options living in the rural area. The spa show was at the armory. We got the barefoot spa there and delivered from there. When we moved here to Greensboro, we hired a hot tub mover to help us because we like it and didn’t want to buy another one. That went well, and we’re happy we decided to keep it. Only thing I recommend is to hire a professional for the electrical connections. This is something I thought I could do myself the second time, but I didn’t do it right which led to a short in the circuit board and blew a fuse. Barefoot spa customer service helped me diagnose the problem (which was me), so it was not covered under warranty. They did help me find the part I need, and show me how to put it in myself. That was pretty easy. I was upset at the time about it not being covered under barefoot spa warranty and that was my main complaint about barefoot spas, but I understand it was my fault so I can see why they did it that way. None the less, the customer service rep I talked to a few times was really helpful and he’s been really good at getting back to me with questions etc. In the end, we were without our spa hooked up for a little over a month… Wish I could go back in time and tell myself to spend the $250 on an electrician! Even though I understand what not to do, I’m still never doing that myself again especially if the spa isn’t covered under warranty unless you have proof of professional install.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Positive Barefoot Spas Review

Rating:

Reviewed by: Gabriel from Rockford, IL
November 11th, 2019
Rating: 4.5
Barefoot Spas 88LP Review
Positive Barefoot Spas Review

The reason I’m writing this Barefoot Spas Review is positive. I am the original owner of a Barefoot Spas 6 seater spa I bought in 1998. I don’t know the exact model number, but it looks like the 88LP as far as I can tell from the website. It is electric heated, and it has three jet powerful jet pumps. I had to replace the filter regularly, and the cover three times. The only other issue I’ve had is with the keypad getting faded. THat is my only complaint, but these are all minor repairs in my opinion. I mean hey, 23 years and thats it?? I am very satisfied with the quality of my Barefoot Spa, and the service I have received for almost 25 years!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Barefoot Spas Customer Service

Rating:

Reviewed by: Olivia from Springfield, MO
November 9th, 2019
Rating: 5.0
Barefoot Spas 77NM Review
Barefoot Spas Customer Service

The Barefoot Spas customer service was sub standard for us at first, but just recently, we’ve changed our opinion. This is the reason I am writing this review. The delivery of my new hot tub was delayed several days due to a broken down truck. We COMPLETELY understand things like this happen, we just expected updates on the shipment which we never got. It wasn’t until the day before delivery I got a call to schedule the time for the delivery guy to come out to the house with the spa. This is the part we were not impressed with, but since then the service has been good. They are prompt in returning my calls or messages I submit on their website; sometimes immediately. This is our first hot tub so we’ve had a lot of questions regarding set up and maintenance. I spoke with a girl named Joan who works at the barefoot spas factory. She has been very helpful and patient.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Help! Barefoot spa 77LP Dimensions

Rating:

Reviewed by: Bob from Kingston, TN
November 4th, 2019
Rating: 2.0
Barefoot Spas 77LP Review
Help! Barefoot spa 77LP Dimensions

The deck that our spa will be sunken into is currently being built. I have been unsuccessful to obtain the actual outside and high dimensions on the 77LP spa. In conversations with Barefoot Spa and Spa Blowout I have been given general 7’ x 7’ x 3’ dimensions. These are not adequate for the custom installation my contractor is providing. Can anyone with a 77LP barefoot spa provide me with the actual dimensions. Thanks in advance.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Upgraded plug and play to 220v

Rating:

Reviewed by: James and Samantha from Lexington, VA
October 30th, 2019
Rating: 4.5
Barefoot Spas 77LB Review
Upgraded plug and play to 220v

Our Barefoot Spa has added a lot of value to our home and the outdoor space of our rental property. We do rent A LOT through AIRbnb. We’ve been able to increase rates across the board by featuring the spa on our listings with the LED lights going at night. I will upload picture.

My only issue was with the power connection. We bought the Barefoot 77LB because it was advertised at plug and play. Meaning we could hook it up like our old one with a regular plug and outlet. That is how we had it running at first, but that turned out to be inadequate for our guests. The complaint was, the water was nice and hot at first, but when you turn on the jets at full speed the heater cuts off, and the water cools down pretty fast. Kind of defeats the purpose of a HOT tub!

Our rental property is in the mountains and it gets quite cold. Long story short, we ended up upgrading the connection to 220v. Normally not an issue, but there wasn’t enough power in the breaker box for that (very old house/cabin), so we had to upgrade the service. This was an unexpected cost of $1,800!

After reading online, a lot of people have had the same problem with plug and play hot tubs. Expert articles I read also said even if the spa is plug and play to make sure it is “convertible” to 220v. Luckily our Barefoot Spa is convertible, so thats what we did, but we wish we would’ve known this going in so we could budget accordingly. Now that its set up right, our guests love it!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Used Barefoot Spa is… ok

Rating:

Reviewed by: Ryan from Farmingham, MA
October 28th, 2019
Rating: 2.5
Barefoot Spas 77LM Review
Used Barefoot Spa is… ok

Our experience with the salesperson at the store was not good, but the barefoot spa itself is ok, and we are happy with it. I still remember to this day. VERY RUDE TO MY WIFE! It was a used spa when we bought it last year. It is a 2012 model.

We got a really good deal, and again we love it. Thing is we’ve had a few unexpected challenges. Had to replace the pump motor because the store only did a 90 day warranty. It crapped out after about 11 months of ownership. Got the new pump put in yesterday and we are back up and running. Over all cost: $550. I work in wholesale and wish I had a connect in hot tub parts like with a manufacturer or supplier, but couldnt find a deal. Plus, I had to pay the store where I bought it to put it in. Wasn’t happy about that to say the least.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Damaged merchandise

Rating:

Reviewed by: Sebastian from Greensboro, NC
January 2nd, 2019
Rating: 2.0
Barefoot Spas B5 Review
Damaged merchandise
We got a Plug & Play Barefoot Spa. We have it set up in our sun room. It’s a 110 plug-in and doesn’t have to be hardwired in to the wall. It has a good number of jets. 20 something I think. Everything was fine, but we had some minor problems with the in home delivery. They damaged the cover box during transit to our home. They put the cover on the truck wrong with the straps, and the wind on the truck made the straps damage the cardboard. They told me there’s nothing they can do about the damage to the box. The cover itself didn’t have much damage, but we are worried it might have done something to the foam side the cover. I hope this doesn’t create problems in the future. We had a washer dryer unit delivered once where the packaging was damaged and later the dryer stopped working. Again, I hope this doesn’t happen to our hot tub. It was the delivery people who were at fault though, and not Barefoot Spas. The spa has been great. Feels so good to have relaxation in water back in our lives. We’ve just got our fingers crossed about this cover thing.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Our spa is great

Rating:

Reviewed by: Stephanie from Lancaster, PA
December 22nd, 2018
Rating: 4.5
Barefoot Spas PL8 Review
Our spa is great
We picked up our Barefoot Spa a few months ago when we saw one of the ads on tv about a show. We waited to push our review until we had it for a little bit of some time. Its now been almost a year. The spa is great. Only problem we had is with a headrest. Can’t get it to connect right. The little peg in the back of it is broken off. We’re waiting for a new one to come in the mail now.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Barefoot Spa pump

Rating:

Reviewed by: Ryan from Jacksonville, FL
December 21st, 2018
Rating: 3.5
Barefoot Spas PB7 Review
Barefoot Spa pump
Had the Barefoot Spa for 10 months. We had a noisy pump motor that kept locking up. The technician fixed it once, then it broke again, then he fixed it again, and now it works again. This was all covered under Barefoot Spas warranty. Hoping this will last this time.
The spa is really nice. We like everything about it. The people that answer the phone about fixing it have been pretty good too. Just wish I didn’t have to deal with it, but oh well. It is a lot nicer and works better than my old hot tub that we only got a year out of it then it died on us.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

No owners manual included with our order

Rating:

Reviewed by: Isabella from Drexel Heights, AZ
December 17th, 2018
Rating: 4.0
Barefoot Spas MB7 Review
No owners manual included with our order
I looked locally and could not beat this look and price of this hot tub i bought at the show. Very pleased with my purchase. The ozone system is great. We don’t put many chemicals in the water at all. We bought a floor model they had running there at the show we fell in love with. Just didn’t like how it didn’t come with owners manual. However, customer service has been good with answering my questions. They are sending me a real copy of the owners manual. I don’t like having to go to a website or that sort of thing is all.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Missing filter

Rating:

Reviewed by: Seth from Springfield, IL
December 16th, 2018
Rating: 1.0
Barefoot Spas PR5 Review
Missing filter
Bought this hot tub last week, very fast delivery, but they forgot the filter. Wasn’t happy about this at all. We had to wait an extra 2 days to have one shipped from the Barefoot Spas factory. So much anticipation for this purchase. It was for my wife for her birthday. Not fun having to sit around and look at it for 2 days. Filter just got here in the mail today so now are finally filling to up tonight.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Hot tub delivery

Rating:

Reviewed by: Blake from Laredo, TX
November 28th, 2018
Rating: 3.5
Barefoot Spas ML8 Review
Hot Tub Delivery
I had an issue with the delivery at first, but we got it worked out. I had to have the spa sit in my drive for a few days before they could get it done. The issue was it wouldn’t fit through my arch gateway. It had to go on it’s side to go through the gate, and it was too tall to fit through without hitting the arch. They had to bring it around the side of the house from the vacant lot next door. They needed special equipment for this., and thats why I had to wait the extra time with the hot tub sitting in my drive. Even though I was not all that happy at first about having to wait. I’m glad they did the right thing and came back to make it happen. In the end, they completed the service I paid for, and went out of their way. I can’t be but so mad about that. I haven’t hooked it up yet, but if its all its made out to be, I’m sure it’ll be a game changer for my wife and her arthritis.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Spa delivered late, not acceptable!

Rating:

Reviewed by: Zack from Burlington, NC
November 14th, 2018
Rating: 2.0
Barefoot Spas ML7 Review
Spa delivered late, not acceptable
I am not happy with the delivery of my hot tub. I was told I would receive my spa and all parts of my order quickly and within 3 days of my purchase. I could understand if the delivery was tight and off by a day, but it took almost an entire week to get my spa. I spoke with the delivery guy 3 times. He kept scheduling. They told me living far away would not be an issue, but apparently that is not true. Not happy at all about this. I had to postpone a work trip just so I could take delivery of my hot tub. Then, to make matters worse, they also told me I HAD TO BE THERE IN PERSON. Turns out, I just needed someone 18 years or older to sing for it. My nephew lives right around the corner and I could’ve gotten this done with no headaches, but due to being misinformed, my schedule got all jacked up, and I have nothing to show for it but a hot tub that is not hooked up and just sitting in my backyard until I get home from this trip next week. If I had to do this again, I would pick the damn thing up myself. instead of dealing with all this BS!

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Get the right power hook up for the hot tub

Rating:

Reviewed by: Kelly from Charleston, SC
November 9th, 2018
Rating: 3.5
Barefoot Spas MB7 Review
Get the right power hook up for the hot tub
First off, let me just say that the delivery company for my Barefoot Spa was really really good! Couldn’t be happier with that. We bought a Barefoot Spas ML7 at a show a the fairgrounds. While the delivery was easy, it’s important to know that you can’t just plug the thing up and jump in. It takes a really big cord and a special hook up. Didn’t know this. It all worked out in the end, but anybody looking at getting one of these big ones, most of them are plugged up this way come to find out. It was a little inconvenient for us. When we bought it, they didn’t say anything about it. We had to call all over the place to find someone who could finally do it. 3 days later after we got to stare at it, we got it hooked up, filled up and jumped in. Just saying… you need to hook these things up right. Keep this in mind ya’ll!

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Extensive warranty

Rating:

Reviewed by: Charles from Abilene, TX
October 5th, 2018
Rating: 5.0
Barefoot Spas PB7 Review
Extensive warranty
We saw a few different brands at the home show in Abilene, but we went with Barefoot Spas for the low price, the extensive warranty, and all American made. The spa is very relaxing, and helps with my back pain. The spa has 60 jets, a lounger, LED lights, and fountain water fall jets. It’s an amazing spa except for the two jets we have that come out and we find them floating at the bottom from time to time. We called and they are sending replacements as we speak.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

I received no instruction manual with my hot tub

Rating:

Reviewed by: Greg from Portland, OR
September 5th, 2018
Rating: 5.0
Barefoot Spas PR5 Review
I received no instruction manual with my hot tub
Got the hot tub delivered, unwrapped it removed the wrapping an foam expecting to see an instruction manual, and nothing! no directions at all. I called barefoot spas customer service and they told me I have to print the instructions out from phone. When I complained about that the millennial on the other line snickered, and suggested I use my smart phone to view the instructions. I DONT HAVE A SMART PHONE! I don’t carafe you think thats easier! Its not for me! They are sending me an instruction manual for my spa which will arrive in “roughly 3 days”. Trying to save tress they said? Why do yo have them printed out at your factory. Do you have to call and complain to get a copy. I do not want to go to your website. I do not want to do anything you tell me to. I want a hard copy of the instructions!!!

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Barefoot Spas warranty department

Rating:

Reviewed by: Shane from Fredericksburg, VA
August 26th, 2018
Rating: 5.0
Barefoot Spas PL8 Review
Perfect size and perfect gift
I just want to say what a great job your warranty department did for me on my recent issue with my hot tub. I had a light lens crack and needed a new one. My tub is a little old and it took them a short time to find the right light assembly to work. I just want to make sure Barefoot Spas knows what a fine job the warranty department did for one of their older customers.

I hope others have a chance to read this review and it helps out. We’ve owned our Barefoot Spa PL8 for 6 years and no complaints. This is the first (minor) problem we’ve had. Like I said, Barefoot Spas is on top of their game! We hope to enjoy our spa trouble free for years to come and I’m sure we will.


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Perfect size and perfect gift

Rating:

Reviewed by: Beth from Tampa, FL
August 24th, 2018
Rating: 5.0
Barefoot Spas ML7 Review
Perfect size and perfect gift
I got the ML7 because it’s a perfect size for me and my family. I am very happy with the spa. It was actually supposed to be a surprise for my wife for her birthday next week. Turns out, it’s also a perfect gift. She loves it! I hooked it up early we couldn’t wait. So far, no complaints. All is good!

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Only one complaint about Barefoot Spas

Rating:

Reviewed by: Sue from Annapolis, MD
August 16th, 2018
Rating: 4.5
Barefoot Spas PB7 Review
Only one complaint about Barefoot Spas
We are very happy with our hot tub. It works wonders on our aches and pains. We feel like we got a good deal when we saw them at the home show, and all is well with the spa.

The only complaint I have about Barefoot Spas is when I got my hot tub delivered, it did not come with an owners manual. Call me old fashioned, but I like to have a booklet printed to come with everything I own so I can file it away. Instead, they make you go to the website and print it off. I will say, when I called, they were nice enough to print one off for me and mail it to me. That really meant a lot. I just like to have everything organized. I do the same thing with everything I buy!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Impressive Quality

Rating:

Reviewed by: Tim from Seattle, WA
July 9th, 2018
Rating: 3.0
Barefoot Spas ML7 Review
Impressive Quality
Hands down the best hot tub I have ever owned . I would of gave Barefoot Spas 5 stars but they where 2 hours late delivering my tub.

Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews

Relaxing chase recliner seat?

Rating:

Reviewed by: Kristen from Oklahoma City, OK
June 22nd, 2018
Rating: 3.5
Barefoot Spas ML7 Review
Relaxing chase recliner seat?
One morning last week, we woke up and decided, today is the day we will finally buy our hot tub! So, we rode over to the store where we bought our pool, and met Rick there. He was the gentleman who helped us build our pool. They had a pretty good display of the Barefoot Spas there. We found one we liked, and even sat in it at the store. They sold us the one they had on display for an extra discount, and a really good deal. That was all fine.

We love the spa. No regrets. The only problem we have is I float right out of the chase recliner seat! As soon as the jets turn on I shoot right out of it, and I have to hold on just to keep from floating to the other side of the hot tub. We always have a good laugh about it, but its not what I would call therapy. Wish I would’ve known this before I bought because we would have gotten one with all bench style seating and no lounge lay down seat. My husband doesn’t float out of the lounge though, so he gets that all to himself… Hey, I thought this spa was for both of us!


Was this Barefoot Spas review helpful?

Yes
No

Submit and contribute to this forum by writing your very own Barefoot Spas Reviews