Barefoot spa purchase

Rating:

Reviewed by: Jack from Draper, UT
February 20th, 2020
Rating: 4.0
Barefoot Spas 88LP Review
Barefoot spa purchase

My wife and I bought a barefoot spa at the spa show local to us. We are quite satisfied with the spa and the delivery to our backyard. Also customer service has been helpful. One small issue we’ve had is the lid of the spa has special buckle clips on the corners that secure the lid to the actual spa. This is one of the things we really liked about the spa. Only problem is, ours is missing part of the buckles. I called barefoot spas and they said the misplaced part is on back order. So, we will be waiting several weeks to get the missing pieces sent to us. In the meantime, I’m worried the wind will blow the cover off and send it sailing because the cover itself is very lightweight. My solution was to put several bricks on top. Looks really bad! Hopefully it will be a temporary solution and we will soon get our missing pieces!


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Jack Ward Jack Ward
Wrote a reply to: Barefoot spa purchase
Rating:

Here’s an update to my review. Barefoot Spas got the part back in stock quickly, and delivered it to me via priority shipping. I received it today. The clips were easy to install and they work great. The clips even have a key locking mechanism which I was unaware of. Nice feature.



Missing hot tub filter

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Reviewed by: Donna from Mansfield, OH
February 12th, 2020
Rating: 2.0
Barefoot Spas 77LM Review
Missing hot tub filter

I would like to write a review about Barefoot Spas, but I can’t because my spa was delivered today missing a filter, and I cant fill it up or use it yet! I contacted Barefoot Spas and they are sending it to me via UPS from Virginia. I live in Ohio and it could be up to 3 days before I get it. This is unacceptable! I called the delivery driver and he said he does not have any extras with him in his truck. I don’t believe him, and I do not like waiting for things especially after I spent this kind of money! I gave Barefoot Spas every chance to make this right, and now I’m the one stuck waiting THREE DAYS for a filter!!! How is that fair???


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Tracy Rivera Tracy Rivera
Wrote a reply to: Missing hot tub filter
Rating:

I get filters delivered to my house really cheap from Amazon. I haven’t ever contacted the barefoot spa to get a filter. The filters are really expensive at the store. Thats unfortunate they forgot to include a filter when they delivered your spa. Did you ever end up getting it? 3 day shipping from VA to OH isn’t all that bad, but still , it’s no amazon! Hope it all works out for you!



Donna Richards Donna Richards
Wrote a reply to: Missing hot tub filter
Rating:

Yes, I did get the filter, and the spa works great now. We love it!



Neil Turner Neil Turner
Wrote a reply to: Missing hot tub filter
Rating:

So your hot tub was missing a filter, they rush delivered it, you now enjoy your hot tub, and you still have a 2 star review posted???



Spa Delivery

Rating:

Reviewed by: Rob from San Bernardino, CA
December 26th, 2019
Rating: 3.0
Barefoot Spas 57LP Review
Spa Delivery

I am a first time owner for Barefoot spas. I have a two person 57LP. Perfect for me. I can tell Barefoot spas stands by their products as I had one issue with the filter and they took care of me right away.

Only problem was the guy that delivered it didn’t have any help, so I ended up having to pitch in. I’m fine with lifting and what not, but I shouldn’t have to do this, and risk getting pulling my back when I paid money. It would’ve been much better if he had at least one other person with him, but I guess thats not on Barefoot spas. Thats on the delivery guy who I think was a sub contractor anyways.


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Amazing!

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Reviewed by: Julia from Sterling, VA
December 10th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Amazing!

Barefoot Spas service and our hot tub has been amazing! We got referred to Barefoot Spas from friends of ours who were referred from their friends. I guess a great reputation goes a long way! They have been fantastic in taking care of us when we had a few small things we needed help with. The install delivery guys were really good too. My salesman Denny still calls to check in on us! Now that’s service!

We love using our Barefoot spa. We got a different hot tub cover for it because we like the way it lifts up with the handle bars for easier access. The new cover is flat out awesome! Much better match to the hot tub itself. I recommend barefoot spas to everyone. Well worth it, and worth the money!


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Professional and courteous

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Reviewed by: Monica from Fayetteville, AR
December 6th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Professional and courteous

No complaints about barefoot spas. My salesman Marko was very professional, and helped us a great deal with our new hot tub purchase. We also met his manager Ray and we got a deal we couldn’t pass up! We’ve had a therapy hot tub on our list for years. So happy we found Barefoot spas hot tub show. My husband and I are feeling much better. We use it almost every day.

The two men that delivered our hot tub (Junior and I forget the other man’s name) were also right on time and very nice and courteous. They moved the new spa from the trailer no problem and made it look easy. Thank you to everyone at Barefoot Spas!


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Quick delivery of our hot tub

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Reviewed by: Michael from Rockford, IL
December 1st, 2019
Rating: 4.0
Barefoot Spas 77NM Review
Quick delivery of our hot tub

Spa delivered form show next morning within 12 hours of purchase. Very impressive staff. Salesman was informative and helpful. Delivery driver was nice and had a great attitude. Very impressed so far. Will update review once I have it up and running with power going to it.


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Satisfied with Barefoot spa

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Reviewed by: Larry from Shreveport, LA
November 27th, 2019
Rating: 5.0
Barefoot Spas 88LM Review
Satisfied with Barefoot spa

We bought the Barefoot spa last year and since then the experience has been great. Installation was done perfectly. We got all the information we needed from our rep and the install crew. We are satisfied with the experience.


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Overpriced rip off

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Reviewed by: Hannah from Ponoma, CA
November 19th, 2019
Rating: 1.0
Barefoot Spas 77NP Review
Overpriced

We got ripped off. We paid over 16 thousand dollars for our Barefoot Spa 77NP at the pool and spa supply store. We thought we were getting a great deal on it because our price was 5k below MSRP. Let me tell you this… My Dad went to a spa show blow out event at the fairgrounds and got THE SAME SPA for 5 thousand dollars LESS!! Couldn’t believe it. We tried returning ours to the store we bought it from with no luck. My husband laughed at me for trying.The salesman and store owner didn’t hesitate to laugh at me either! We have already owned the hot tub for 2 months, so I knew the chances of getting our money back were slim to none. We wont be able to sell it for anywhere close to what we bought it for, and its just a horrible situation. Our salesman Alex has been rude and unprofessional every time I reach him after the sale. I will never do business with Barefoot Spas ever again!!!


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Barefoot spa warranty not covered

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Reviewed by: Kevin from Greensboro, NC
November 14th, 2019
Rating: 3.5
Barefoot Spas 77LP Review
Barefoot spa warranty not covered

We had our Barefoot spa for 3 years and no problems. We bought it in 2016. We lived up in the mountains and we moved since then. Reason we went with barefoot spa is we didnt have a lot of options living in the rural area. The spa show was at the armory. We got the barefoot spa there and delivered from there. When we moved here to Greensboro, we hired a hot tub mover to help us because we like it and didn’t want to buy another one. That went well, and we’re happy we decided to keep it. Only thing I recommend is to hire a professional for the electrical connections. This is something I thought I could do myself the second time, but I didn’t do it right which led to a short in the circuit board and blew a fuse. Barefoot spa customer service helped me diagnose the problem (which was me), so it was not covered under warranty. They did help me find the part I need, and show me how to put it in myself. That was pretty easy. I was upset at the time about it not being covered under barefoot spa warranty and that was my main complaint about barefoot spas, but I understand it was my fault so I can see why they did it that way. None the less, the customer service rep I talked to a few times was really helpful and he’s been really good at getting back to me with questions etc. In the end, we were without our spa hooked up for a little over a month… Wish I could go back in time and tell myself to spend the $250 on an electrician! Even though I understand what not to do, I’m still never doing that myself again especially if the spa isn’t covered under warranty unless you have proof of professional install.


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Barefoot Spas Customer Service

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Reviewed by: Olivia from Springfield, MO
November 9th, 2019
Rating: 5.0
Barefoot Spas 77NM Review
Barefoot Spas Customer Service

The Barefoot Spas customer service was sub standard for us at first, but just recently, we’ve changed our opinion. This is the reason I am writing this review. The delivery of my new hot tub was delayed several days due to a broken down truck. We COMPLETELY understand things like this happen, we just expected updates on the shipment which we never got. It wasn’t until the day before delivery I got a call to schedule the time for the delivery guy to come out to the house with the spa. This is the part we were not impressed with, but since then the service has been good. They are prompt in returning my calls or messages I submit on their website; sometimes immediately. This is our first hot tub so we’ve had a lot of questions regarding set up and maintenance. I spoke with a girl named Joan who works at the barefoot spas factory. She has been very helpful and patient.


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Great product

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Reviewed by: William from Chester, VA
February 8th, 2019
Rating: 5.0
Barefoot Spas ML7 Review
Great product
My wife and I went to the expo and met the perfect person in ezra. We knew very little about hot tubs and he took the time to explain everything in ways that we could relate too.
I explained my wife’s surgeries and he knew exactly what we needed. We have enjoyed the tub every night since we got it, nothing but great things about the spa. We are looking forward to many years of enjoyment.

barefoot Spas ml7 review pic


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I received my hot tub spa

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Reviewed by: Alicia from Inman, SC
February 3rd, 2019
Rating: 5.0
Barefoot Spas PB8 Review
I received my hot tub spa
Its been two months and I finally received my hot tub order! Just in time for family and friends, but really I have enjoyed the great rest and clean sleep. It was a breeze getting the tub. I’ve had no problems. What a deal!

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Amazingly Relaxing

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Reviewed by: Larry from Fairmont, WV
January 26th, 2019
Rating: 5.0
Barefoot Spas MB7 Review
Amazingly Relaxing
I purchased the Barefoot Spa on 06/01/2018 after negotiating a price within my budget. The customer service representative Andrew Whitehurst was very professional and ensure my purchase met my requirements as well as my budget. The spa, utilized in the winter, is very relaxing and enjoyable. It is a purchase I sincerely and happy with and will purchase another if and when this one wears out.

barefoot spas reviews MB7


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Amazed

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Reviewed by: Natalie from Parker, CO
January 10th, 2019
Rating: 5.0
Barefoot Spas PL7 Review
Amazed
I have had my Barefoot Spa now for 6 months and I am truly amazed on how little of chemical I have to put in my Spa.

This is the 3rd tub in 32 years that I have owned and the other 2 hot tubs I constantly had to dump Chemicals in on a daily basis I no longer have to worry about my Grandkids getting a Rash while using my Spa.


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No owners manual included with our order

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Reviewed by: Isabella from Drexel Heights, AZ
December 17th, 2018
Rating: 4.0
Barefoot Spas MB7 Review
No owners manual included with our order
I looked locally and could not beat this look and price of this hot tub i bought at the show. Very pleased with my purchase. The ozone system is great. We don’t put many chemicals in the water at all. We bought a floor model they had running there at the show we fell in love with. Just didn’t like how it didn’t come with owners manual. However, customer service has been good with answering my questions. They are sending me a real copy of the owners manual. I don’t like having to go to a website or that sort of thing is all.

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Barefoot Spas was spot on

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Reviewed by: Tom from Alexandria, VA
December 8th, 2018
Rating: 5.0
Barefoot Spas ML7 Review
Barefoot Spas was spot on
The Barefoot Spa we have is called the ML7. We love it. We placed the order for the spa and they said 6-8 weeks for the spa to get here to our home. It took almost exactly 6 weeks, so that was nice! I was kind of expecting it to take longer because I know how ordering stuff can be; it always seems to take longer than they say. Thats how it was with our living room furniture. Not with Barefoot Spas! They were right on the money! They are also spot on with quality of the tubs. We love our Barefoot ML7. Its not the nicest kind they make, but it is still really nice, and perfect for what we need. Therapy in hot water was recommended by my doctor, so this thing has been a huge help for my back pain and swelling.

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SS12 Swim Spa

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Reviewed by: Zoe from Bridgeport, CT
December 6th, 2018
Rating: 4.0
Barefoot Spas SS12 Review
Swim Spa
My Barefoot Swim Spa review is intended to help other people considering Barefoot Spas for their swim spas and customer service. We bought our swim spa in Hartford at an expo show. The two men we spoke to at the show were very helpful and professional. The took a lot of time picking out the one we want, and when it was all said and done, my husband and I walked away happy and grateful we found Barefoot Spas SS12 because it is the one we always wanted.

Delivery and installation was easy. They put the swim spa exactly where we wanted it. This was a big plus for us because the one we looked at online, they only drop it off on your driveway. Actually, they don’t even do that. They were going to make us rent a forklift to remove it from a truck. My husband is not confident enough on a forklift to do this, plus, what happens after that? I watch the three guys they sent to deliver the spa, and I’m not sure it is something we would’ve been able to do ourselves. While they definitely knew what they were doing, it also didn’t look easy. All I did was told them where we wanted it, direct, etc, and poorer them all lemonade as a thank you.

We now have the spa hooked up and filled. Our electrician was happy with the connections, we were happy he was happy 🙂

I’ve completed three vigorous workouts now. Trying to take it easy because I’m pretty sour from the first two. I didn’t think I would like the rowing machine attachments, but once I tried it with water in the spa, I really like it. My husband hasn’t used the spa for exercise yet. He is recovering from shoulder surgery. He enjoys the relaxation part very much though. He says his shoulder is feeling better from the water therapy in the three massage zones on the other end.

We are giving Barefoot Spas 4 stars to start. I have no reason to give a bad Barefoot Spas review at this point, but I want to check back in later once we’ve had the spa hooked up and running for some time. (It’s only been 10 days). Will check back in after a few months. Long story short though, as it stands now, we both recommend Barefoot Swim Spas, and we are happy we made the investment and went with a reputable brand instead of the one we saw online!

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My Barefoot Spa

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Reviewed by: Shawn from Buffalo, NY
December 1st, 2018
Rating: 4.5
Barefoot Spas PB8 Review
My Barefoot Spa
The hot tub arrived a little later than expected, but it was worth the wait. We put it on the second level of our patio. The PB8 is very relaxing. It heats up quick and we love the hot water massage.

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Hot tub delivery

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Reviewed by: Blake from Laredo, TX
November 28th, 2018
Rating: 3.5
Barefoot Spas ML8 Review
Hot Tub Delivery
I had an issue with the delivery at first, but we got it worked out. I had to have the spa sit in my drive for a few days before they could get it done. The issue was it wouldn’t fit through my arch gateway. It had to go on it’s side to go through the gate, and it was too tall to fit through without hitting the arch. They had to bring it around the side of the house from the vacant lot next door. They needed special equipment for this., and thats why I had to wait the extra time with the hot tub sitting in my drive. Even though I was not all that happy at first about having to wait. I’m glad they did the right thing and came back to make it happen. In the end, they completed the service I paid for, and went out of their way. I can’t be but so mad about that. I haven’t hooked it up yet, but if its all its made out to be, I’m sure it’ll be a game changer for my wife and her arthritis.

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Great spa – lots of jets – good customer service

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Reviewed by: Grace from Hoover, AL
November 18th, 2018
Rating: 5.0
Barefoot Spas PL8 Review
Great spa – lots of jets – good customer service
My husband has owned a few hot tubs in his time, but I never have. It took me a while to make my decision. I wanted tomato sure the spa has everything I need (water massage for arthritis symptoms along with sciatic nerve issues). We decided to purchase the Barefoot Spas PL8. It is a great spa. My husband says it is twice as good as the other spas he owned. The PL8 has certification for therapy. We love it. The lounge is great for focusing on my sciatic issues. all the other seats in the spa feel great. The main thing is it reduces inflammation in my joints. I am in less pain as a result. The ozonator is built in to the spa and it does not require maintenance. We like that. We use a lot less chemicals that I thought we would. I recommend Barefoot Spas, especially the Barefoot Spas PL8 if you are having to manage pain on a daily. It has been fantastic for us! I also want to mention the customer service has been a delight as well. They have helped us with a few things my husband couldn’t figure out.

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Spa delivered late, not acceptable!

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Reviewed by: Zack from Burlington, NC
November 14th, 2018
Rating: 2.0
Barefoot Spas ML7 Review
Spa delivered late, not acceptable
I am not happy with the delivery of my hot tub. I was told I would receive my spa and all parts of my order quickly and within 3 days of my purchase. I could understand if the delivery was tight and off by a day, but it took almost an entire week to get my spa. I spoke with the delivery guy 3 times. He kept scheduling. They told me living far away would not be an issue, but apparently that is not true. Not happy at all about this. I had to postpone a work trip just so I could take delivery of my hot tub. Then, to make matters worse, they also told me I HAD TO BE THERE IN PERSON. Turns out, I just needed someone 18 years or older to sing for it. My nephew lives right around the corner and I could’ve gotten this done with no headaches, but due to being misinformed, my schedule got all jacked up, and I have nothing to show for it but a hot tub that is not hooked up and just sitting in my backyard until I get home from this trip next week. If I had to do this again, I would pick the damn thing up myself. instead of dealing with all this BS!

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December of this year will be two years of ownership of our Barefoot Spa PR5

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Reviewed by: Clark from Odessa, TX
November 12th, 2018
Rating: 5.0
Barefoot Spas PR5 Review
December of this year will be two years of ownership of our Barefoot Spa PR5
I purchased my Barefoot Spa almost 2 years ago. We have the Barefoot Spas PR5. At that time, the layout of the spa is a little different than it is on the website. Looks like they changed the jets around a little. We love our hot tub the way it is. Its a perfect size. Fits just right on our second story deck. We ordered some new balancer for the spa last week. Remembered I needed to write a good review for Barefoot Spas. The customer service is pretty good too. They helped us out on multiple occasions trying to figure out the best way to work the spa.

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Get the right power hook up for the hot tub

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Reviewed by: Kelly from Charleston, SC
November 9th, 2018
Rating: 3.5
Barefoot Spas MB7 Review
Get the right power hook up for the hot tub
First off, let me just say that the delivery company for my Barefoot Spa was really really good! Couldn’t be happier with that. We bought a Barefoot Spas ML7 at a show a the fairgrounds. While the delivery was easy, it’s important to know that you can’t just plug the thing up and jump in. It takes a really big cord and a special hook up. Didn’t know this. It all worked out in the end, but anybody looking at getting one of these big ones, most of them are plugged up this way come to find out. It was a little inconvenient for us. When we bought it, they didn’t say anything about it. We had to call all over the place to find someone who could finally do it. 3 days later after we got to stare at it, we got it hooked up, filled up and jumped in. Just saying… you need to hook these things up right. Keep this in mind ya’ll!

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I am a proud owner of an American made Barefoot Spa

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Reviewed by: Leonard from Virginia Beach, VA
November 6th, 2018
Rating: 5.0
Barefoot Spas ML7 Review
I am a proud owner of an American made Barefoot Spas hot tub
I am not the kind of person who buys the latest and greatest from a rule. However, when I learned more about Hot Tubs and the way they have progressed over the past few years I could not resist. There is almost no maintenance I need to do with my Barefoot Spas ML7. We absolutely love it. The guy at the pool store gave us a great deal we got one that was on display at a discounted price. I’ve dealt with Great Atlantic and I’ve also dealt with Barefoot Spas the manufacturer. All of which have been very accommodating and they have helped us a lot because this is our first hot tub and we need a lot of advice. One thing we really liked too was they are American-made they also have a really good warranty. We read a lot of reviews about Barefoot Spas before we purchased and we didn’t see a whole lot talking about how they are American-made. This is extremely important to us. I am a veteran of the US Navy. I support the American economy as much as I possibly can. When I looked deeper into research I found a lot of other parts of manufacturers say they are American made and they actually are not. They are only assembled in the USA but they import all of their parts. Barefoot Spas are made in Virginia we also live in Virginia that was the nail on the head for us. So happy we decided to get a good spa that’s American made and we can stand by it knowing that we support our economy.

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Wonderful experience

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Reviewed by: Jarred from Cleveland, OH
November 3rd, 2018
Rating: 5.0
Barefoot Spas PR5 Review
Wonderful experience
I’ve had an absolutely wonderful experience buying from Barefoot!
I bought my tub at an expo event and happened to make my purchase on the day they threw in free delivery, a very durable cover, some spa steps and a start up package including a few light chemicals.

My salesman, Spencer, was very conscious of my wife’s therapeutic needs and found us a tub specifically designed for back and shoulder pain.
All in all, aside from having to hook up a 220v line my buying experience has been great!

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Amazing to work with

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Reviewed by: Bonnie from Baltimore, MD
October 31st, 2018
Rating: 5.0
Barefoot Spas ML7 Review
Amazing to work with
We love the hot tub and Barefoot Spas was amazing working with me to get it right to my deck. So happy to have some relief for my back. Been waiting for this for a long time!

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Good tub

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Reviewed by: Mike from Winston-Salem, NC
October 18th, 2018
Rating: 5.0
Barefoot Spas PR5 Review
Good tub
We own a Barefoot Spas PR5. It’s a great smaller spa for a us. We have limited space. The jets are powerful, the lights a really neat at night, the tub is well made.

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Barefoot Spas Swim Spa 12 foot model

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Reviewed by: Laura from Cincinnati, OH
October 14th, 2018
Rating: 5.0
Barefoot Spas SS12 Review
Barefoot Spas SS12
Best decision I’ve made in my life and I’ve made some great ones.
My spa is amazing and the exercise I get while having fun isn’t work at all.
Get one and you will experience the best!

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My Favorite

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Reviewed by: Laura from Dayton, OH
October 11th, 2018
Rating: 4.5
Barefoot Spas PB8 Review
My favorite
My Barefoot hot tub is my favorite. I like much better than any other thing I own. My husband bought this hot tub for me for our anniversary. I told him I always wanted a really nice hot tub and he surprised me. My Barefoot Spa is what I always wanted.

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Extensive warranty

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Reviewed by: Charles from Abilene, TX
October 5th, 2018
Rating: 5.0
Barefoot Spas PB7 Review
Extensive warranty
We saw a few different brands at the home show in Abilene, but we went with Barefoot Spas for the low price, the extensive warranty, and all American made. The spa is very relaxing, and helps with my back pain. The spa has 60 jets, a lounger, LED lights, and fountain water fall jets. It’s an amazing spa except for the two jets we have that come out and we find them floating at the bottom from time to time. We called and they are sending replacements as we speak.

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