Barefoot Spas Reviews Customer Service

Thank you Scott

Barefoot Spas 77LB
Rating:

Reviewed by: Lisa from Abilene, TX
August 3rd, 2019
Rating: 5.0
Barefoot Spas 77LB Review
Thank you Scott

Thank you so much Scott for making this purchase a reality for us !
Lisa and I just love the Spa {Barefoot 77LB}
its just what we need in our profession of cutting hair, Her being a stylist and me being a Barber. It’s not like just sitting in any normal hot tub, Its REAL therapy on my body. I have been a hot tub owner for many
many years and NOTHING compares to your brand of tub. I believe in your product
so much that i’m going to tell all my clients about your Product.

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Out with one Barefoot spa in with another

Barefoot Spas 88NP
Rating:

Reviewed by: Jeff and Cindy from Akron, OH
July 1st, 2019
Rating: 5.0
Barefoot Spas 88NP Review
Out with one Barefoot spa in with another

We replaced a Barefoot Spa with another Barefoot. We had the original one for 13 years, and we loved it, but it was starting to get a little outdated and the motor went out. We weren’t even really planning on going Barefoot spa again, but we were in the market and they had this expo show thing at the convention center and we just happened to find another Barefoot we really like in the 88NP model. This was major upgrade form the one we had (not sure of the model name). The foot massage is fantastic. My husband loves the jets that hit his shoulders. He has neck/shoulder problems. He loves it, and I love it too.

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Great product

Barefoot Spas ML7
Rating:

Reviewed by: William from Chester, VA
February 8th, 2019
Rating: 5.0
Barefoot Spas ML7 Review
Great product
My wife and I went to the expo and met the perfect person in ezra. We knew very little about hot tubs and he took the time to explain everything in ways that we could relate too.
I explained my wife’s surgeries and he knew exactly what we needed. We have enjoyed the tub every night since we got it, nothing but great things about the spa. We are looking forward to many years of enjoyment.

barefoot Spas ml7 review pic

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I received my hot tub spa

Barefoot Spas Ozone System
Rating:

Reviewed by: Alicia from Inman, SC
February 3rd, 2019
Rating: 5.0
Barefoot Spas PB8 Review
I received my hot tub spa
Its been two months and I finally received my hot tub order! Just in time for family and friends, but really I have enjoyed the great rest and clean sleep. It was a breeze getting the tub. I’ve had no problems. What a deal!

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Amazingly Relaxing

Barefoot Spas B7
Rating:

Reviewed by: Larry from Fairmont, WV
January 26th, 2019
Rating: 5.0
Barefoot Spas MB7 Review
Amazingly Relaxing
I purchased the Barefoot Spa on 06/01/2018 after negotiating a price within my budget. The customer service representative Andrew Whitehurst was very professional and ensure my purchase met my requirements as well as my budget. The spa, utilized in the winter, is very relaxing and enjoyable. It is a purchase I sincerely and happy with and will purchase another if and when this one wears out.

barefoot spas reviews MB7

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Very Impressive Hot Tub

Barefoot Spas B7
Rating:

Reviewed by: Markus from Bentonville, AR
January 17th, 2019
Rating: 5.0
Barefoot Spas B7 Review
Very Impressive Hot Tub
I purchased a hot tub from Barefoot Spas in late 2017/early 2018 at a spa show. At first I was wary of the expo but after reading the reviews on barefoot spas I knew I was in good hands.. the B7 isn’t the flashiest tub they have but it was in my means and I’m not too worried about the bells and whistles.. all in all I’m very satisfied with my purchase

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Amazed

Barefoot Spas Ozone System
Rating:

Reviewed by: Natalie from Parker, CO
January 10th, 2019
Rating: 5.0
Barefoot Spas PL7 Review
Amazed
I have had my Barefoot Spa now for 6 months and I am truly amazed on how little of chemical I have to put in my Spa.

This is the 3rd tub in 32 years that I have owned and the other 2 hot tubs I constantly had to dump Chemicals in on a daily basis I no longer have to worry about my Grandkids getting a Rash while using my Spa.

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Barefoot Spas gets 5 stars from us!

Barefoot Spas PB7
Rating:

Reviewed by: Jason from Dayton, OH
January 5th, 2019
Rating: 5.0
Barefoot Spas PB7 Review
Barefoot Spas gets 5 stars from us!
If you have never owned a hot tub before, you gotta try it. You don’t know how relaxed you feel until you get in the spa and enjoy the water. Our Barefoot Spa is great. We got it because I had a neck injury at work and my chiropractor recommended hot water therapy. The Barefoot Spas PB7 has all kinds of therapy. Pretty much head to toe as they say. It’s the best hot tub I’ve ever used or seen. I feel lucky to have it in my backyard. So, obviously, Barefoot Spas gets 5 stars from us!

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Loving our Barefoot Spa hot tub

Barefoot Spas PL8
Rating:

Reviewed by: Betty from Columbia, SC
January 3rd, 2019
Rating: 5.0
Barefoot Spas PL8 Review
Loving our Barefoot Spa hot tub
I absolutely love the spa. Me and my husband both love it! I will definitely be recommending this tub to some of my work friends. The way you can change the temperature is also very great. It heats up and cools down pretty quick which is great in case I need to cool it down a bit for the kids. You can change it so it’s not too hot for the kiddos. The hubby loves that we can get off from work and come home to a relaxing tub. He likes the lay down seat lounge. My favorite is the seat that massages on top my shoulders. Barefoot makes a great tub. So much better than the one my sister has because its much older than ours.

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Our spa is great

Barefoot Spas Complaints
Rating:

Reviewed by: Stephanie from Lancaster, PA
December 22nd, 2018
Rating: 4.5
Barefoot Spas PL8 Review
Our spa is great
We picked up our Barefoot Spa a few months ago when we saw one of the ads on tv about a show. We waited to push our review until we had it for a little bit of some time. Its now been almost a year. The spa is great. Only problem we had is with a headrest. Can’t get it to connect right. The little peg in the back of it is broken off. We’re waiting for a new one to come in the mail now.

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Barefoot Spa pump

Barefoot Spas Complaints
Rating:

Reviewed by: Ryan from Jacksonville, FL
December 21st, 2018
Rating: 3.5
Barefoot Spas PB7 Review
Barefoot Spa pump
Had the Barefoot Spa for 10 months. We had a noisy pump motor that kept locking up. The technician fixed it once, then it broke again, then he fixed it again, and now it works again. This was all covered under Barefoot Spas warranty. Hoping this will last this time.
The spa is really nice. We like everything about it. The people that answer the phone about fixing it have been pretty good too. Just wish I didn’t have to deal with it, but oh well. It is a lot nicer and works better than my old hot tub that we only got a year out of it then it died on us.

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No owners manual included with our order

Barefoot Spas Complaints
Rating:

Reviewed by: Isabella from Drexel Heights, AZ
December 17th, 2018
Rating: 4.0
Barefoot Spas MB7 Review
No owners manual included with our order
I looked locally and could not beat this look and price of this hot tub i bought at the show. Very pleased with my purchase. The ozone system is great. We don’t put many chemicals in the water at all. We bought a floor model they had running there at the show we fell in love with. Just didn’t like how it didn’t come with owners manual. However, customer service has been good with answering my questions. They are sending me a real copy of the owners manual. I don’t like having to go to a website or that sort of thing is all.

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Barefoot Spas was spot on

Barefoot Spas ML7
Rating:

Reviewed by: Tom from Alexandria, VA
December 8th, 2018
Rating: 5.0
Barefoot Spas ML7 Review
Barefoot Spas was spot on
The Barefoot Spa we have is called the ML7. We love it. We placed the order for the spa and they said 6-8 weeks for the spa to get here to our home. It took almost exactly 6 weeks, so that was nice! I was kind of expecting it to take longer because I know how ordering stuff can be; it always seems to take longer than they say. Thats how it was with our living room furniture. Not with Barefoot Spas! They were right on the money! They are also spot on with quality of the tubs. We love our Barefoot ML7. Its not the nicest kind they make, but it is still really nice, and perfect for what we need. Therapy in hot water was recommended by my doctor, so this thing has been a huge help for my back pain and swelling.

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SS12 Swim Spa

Barefoot Spas Reviews
Rating:

Reviewed by: Zoe from Bridgeport, CT
December 6th, 2018
Rating: 4.0
Barefoot Spas SS12 Review
Swim Spa
My Barefoot Swim Spa review is intended to help other people considering Barefoot Spas for their swim spas and customer service. We bought our swim spa in Hartford at an expo show. The two men we spoke to at the show were very helpful and professional. The took a lot of time picking out the one we want, and when it was all said and done, my husband and I walked away happy and grateful we found Barefoot Spas SS12 because it is the one we always wanted.

Delivery and installation was easy. They put the swim spa exactly where we wanted it. This was a big plus for us because the one we looked at online, they only drop it off on your driveway. Actually, they don’t even do that. They were going to make us rent a forklift to remove it from a truck. My husband is not confident enough on a forklift to do this, plus, what happens after that? I watch the three guys they sent to deliver the spa, and I’m not sure it is something we would’ve been able to do ourselves. While they definitely knew what they were doing, it also didn’t look easy. All I did was told them where we wanted it, direct, etc, and poorer them all lemonade as a thank you.

We now have the spa hooked up and filled. Our electrician was happy with the connections, we were happy he was happy 🙂

I’ve completed three vigorous workouts now. Trying to take it easy because I’m pretty sour from the first two. I didn’t think I would like the rowing machine attachments, but once I tried it with water in the spa, I really like it. My husband hasn’t used the spa for exercise yet. He is recovering from shoulder surgery. He enjoys the relaxation part very much though. He says his shoulder is feeling better from the water therapy in the three massage zones on the other end.

We are giving Barefoot Spas 4 stars to start. I have no reason to give a bad Barefoot Spas review at this point, but I want to check back in later once we’ve had the spa hooked up and running for some time. (It’s only been 10 days). Will check back in after a few months. Long story short though, as it stands now, we both recommend Barefoot Swim Spas, and we are happy we made the investment and went with a reputable brand instead of the one we saw online!

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My Barefoot Spa

Barefoot Spas PB8
Rating:

Reviewed by: Shawn from Buffalo, NY
December 1st, 2018
Rating: 4.5
Barefoot Spas PB8 Review
My Barefoot Spa
The hot tub arrived a little later than expected, but it was worth the wait. We put it on the second level of our patio. The PB8 is very relaxing. It heats up quick and we love the hot water massage.

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Hot tub delivery

Barefoot Spas Complaints
Rating:

Reviewed by: Blake from Laredo, TX
November 28th, 2018
Rating: 3.5
Barefoot Spas ML8 Review
Hot Tub Delivery
I had an issue with the delivery at first, but we got it worked out. I had to have the spa sit in my drive for a few days before they could get it done. The issue was it wouldn’t fit through my arch gateway. It had to go on it’s side to go through the gate, and it was too tall to fit through without hitting the arch. They had to bring it around the side of the house from the vacant lot next door. They needed special equipment for this., and thats why I had to wait the extra time with the hot tub sitting in my drive. Even though I was not all that happy at first about having to wait. I’m glad they did the right thing and came back to make it happen. In the end, they completed the service I paid for, and went out of their way. I can’t be but so mad about that. I haven’t hooked it up yet, but if its all its made out to be, I’m sure it’ll be a game changer for my wife and her arthritis.

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Great spa – lots of jets – good customer service

Barefoot Spas Ozone System
Rating:

Reviewed by: Grace from Hoover, AL
November 18th, 2018
Rating: 5.0
Barefoot Spas PL8 Review
Great spa – lots of jets – good customer service
My husband has owned a few hot tubs in his time, but I never have. It took me a while to make my decision. I wanted tomato sure the spa has everything I need (water massage for arthritis symptoms along with sciatic nerve issues). We decided to purchase the Barefoot Spas PL8. It is a great spa. My husband says it is twice as good as the other spas he owned. The PL8 has certification for therapy. We love it. The lounge is great for focusing on my sciatic issues. all the other seats in the spa feel great. The main thing is it reduces inflammation in my joints. I am in less pain as a result. The ozonator is built in to the spa and it does not require maintenance. We like that. We use a lot less chemicals that I thought we would. I recommend Barefoot Spas, especially the Barefoot Spas PL8 if you are having to manage pain on a daily. It has been fantastic for us! I also want to mention the customer service has been a delight as well. They have helped us with a few things my husband couldn’t figure out.

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Spa delivered late, not acceptable!

Barefoot Spas Complaints
Rating:

Reviewed by: Zack from Burlington, NC
November 14th, 2018
Rating: 2.0
Barefoot Spas ML7 Review
Spa delivered late, not acceptable
I am not happy with the delivery of my hot tub. I was told I would receive my spa and all parts of my order quickly and within 3 days of my purchase. I could understand if the delivery was tight and off by a day, but it took almost an entire week to get my spa. I spoke with the delivery guy 3 times. He kept scheduling. They told me living far away would not be an issue, but apparently that is not true. Not happy at all about this. I had to postpone a work trip just so I could take delivery of my hot tub. Then, to make matters worse, they also told me I HAD TO BE THERE IN PERSON. Turns out, I just needed someone 18 years or older to sing for it. My nephew lives right around the corner and I could’ve gotten this done with no headaches, but due to being misinformed, my schedule got all jacked up, and I have nothing to show for it but a hot tub that is not hooked up and just sitting in my backyard until I get home from this trip next week. If I had to do this again, I would pick the damn thing up myself. instead of dealing with all this BS!

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December of this year will be two years of ownership of our Barefoot Spa PR5

Barefoot Spas PR5
Rating:

Reviewed by: Clark from Odessa, TX
November 12th, 2018
Rating: 5.0
Barefoot Spas PR5 Review
December of this year will be two years of ownership of our Barefoot Spa PR5
I purchased my Barefoot Spa almost 2 years ago. We have the Barefoot Spas PR5. At that time, the layout of the spa is a little different than it is on the website. Looks like they changed the jets around a little. We love our hot tub the way it is. Its a perfect size. Fits just right on our second story deck. We ordered some new balancer for the spa last week. Remembered I needed to write a good review for Barefoot Spas. The customer service is pretty good too. They helped us out on multiple occasions trying to figure out the best way to work the spa.

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Get the right power hook up for the hot tub

Barefoot Spas Complaints
Rating:

Reviewed by: Kelly from Charleston, SC
November 9th, 2018
Rating: 3.5
Barefoot Spas MB7 Review
Get the right power hook up for the hot tub
First off, let me just say that the delivery company for my Barefoot Spa was really really good! Couldn’t be happier with that. We bought a Barefoot Spas ML7 at a show a the fairgrounds. While the delivery was easy, it’s important to know that you can’t just plug the thing up and jump in. It takes a really big cord and a special hook up. Didn’t know this. It all worked out in the end, but anybody looking at getting one of these big ones, most of them are plugged up this way come to find out. It was a little inconvenient for us. When we bought it, they didn’t say anything about it. We had to call all over the place to find someone who could finally do it. 3 days later after we got to stare at it, we got it hooked up, filled up and jumped in. Just saying… you need to hook these things up right. Keep this in mind ya’ll!

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I am a proud owner of an American made Barefoot Spa

Barefoot Spas MB7
Rating:

Reviewed by: Leonard from Virginia Beach, VA
November 6th, 2018
Rating: 5.0
Barefoot Spas ML7 Review
I am a proud owner of an American made Barefoot Spas hot tub
I am not the kind of person who buys the latest and greatest from a rule. However, when I learned more about Hot Tubs and the way they have progressed over the past few years I could not resist. There is almost no maintenance I need to do with my Barefoot Spas ML7. We absolutely love it. The guy at the pool store gave us a great deal we got one that was on display at a discounted price. I’ve dealt with Great Atlantic and I’ve also dealt with Barefoot Spas the manufacturer. All of which have been very accommodating and they have helped us a lot because this is our first hot tub and we need a lot of advice. One thing we really liked too was they are American-made they also have a really good warranty. We read a lot of reviews about Barefoot Spas before we purchased and we didn’t see a whole lot talking about how they are American-made. This is extremely important to us. I am a veteran of the US Navy. I support the American economy as much as I possibly can. When I looked deeper into research I found a lot of other parts of manufacturers say they are American made and they actually are not. They are only assembled in the USA but they import all of their parts. Barefoot Spas are made in Virginia we also live in Virginia that was the nail on the head for us. So happy we decided to get a good spa that’s American made and we can stand by it knowing that we support our economy.

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Wonderful experience

barefoot spas cover
Rating:

Reviewed by: Jarred from Cleveland, OH
November 3rd, 2018
Rating: 5.0
Barefoot Spas PR5 Review
Wonderful experience
I’ve had an absolutely wonderful experience buying from Barefoot!
I bought my tub at an expo event and happened to make my purchase on the day they threw in free delivery, a very durable cover, some spa steps and a start up package including a few light chemicals.

My salesman, Spencer, was very conscious of my wife’s therapeutic needs and found us a tub specifically designed for back and shoulder pain.
All in all, aside from having to hook up a 220v line my buying experience has been great!

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Good tub

Barefoot Spas PR5
Rating:

Reviewed by: Mike from Winston-Salem, NC
October 18th, 2018
Rating: 5.0
Barefoot Spas PR5 Review
Good tub
We own a Barefoot Spas PR5. It’s a great smaller spa for a us. We have limited space. The jets are powerful, the lights a really neat at night, the tub is well made.

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Barefoot Spas Swim Spa 12 foot model

Barefoot Spas Reviews
Rating:

Reviewed by: Laura from Cincinnati, OH
October 14th, 2018
Rating: 5.0
Barefoot Spas SS12 Review
Barefoot Spas SS12
Best decision I’ve made in my life and I’ve made some great ones.
My spa is amazing and the exercise I get while having fun isn’t work at all.
Get one and you will experience the best!

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My Favorite

Barefoot Spas Ozone System
Rating:

Reviewed by: Laura from Dayton, OH
October 11th, 2018
Rating: 4.5
Barefoot Spas PB8 Review
My favorite
My Barefoot hot tub is my favorite. I like much better than any other thing I own. My husband bought this hot tub for me for our anniversary. I told him I always wanted a really nice hot tub and he surprised me. My Barefoot Spa is what I always wanted.

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Extensive warranty

Barefoot Spas Complaints
Rating:

Reviewed by: Charles from Abilene, TX
October 5th, 2018
Rating: 5.0
Barefoot Spas PB7 Review
Extensive warranty
We saw a few different brands at the home show in Abilene, but we went with Barefoot Spas for the low price, the extensive warranty, and all American made. The spa is very relaxing, and helps with my back pain. The spa has 60 jets, a lounger, LED lights, and fountain water fall jets. It’s an amazing spa except for the two jets we have that come out and we find them floating at the bottom from time to time. We called and they are sending replacements as we speak.

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We love our Barefoot Spa

Barefoot Spas ML7
Rating:

Reviewed by: Ben from Roanoke, VA
October 3rd, 2018
Rating: 5.0
Barefoot Spas ML7 Review
We love our Barefoot Spa
LED lights!!!! What an impressive feature in a hot tub! I purchased my Barefoot spa from a convention center to replace the spa that barely worked. It came with the house and never really worked right, and it definitely didn’t look as nice at night! My family/neighbors thinks the lights are the coolest thing ever, especially my ten year-old son. I caught him bragging to his friend outside about how cool his hot tub is, and how cool his dad is for buying one with the cool lights… hee hee. The spa has been great for bringing the whole family together, and it has already created some fun memories. Just this past weekend we managed to get all 6 of us in there at once. Only problem is once we get the kids in there, It’s hard to get them out! The other day, the only thing that got my two youngest out of the water was ice cream. I wish I was a kid again, but for now, I’ll settle for being the coolest Dad on the block!

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Can’t be beat!

Barefoot Spas PL8
Rating:

Reviewed by: Rachel from Tampa, FL
September 25th, 2018
Rating: 5.0
Barefoot Spas PL8 Review
Can’t be beat!
To date we have owned our Barefoot Spas PL8 for one month, and at our house it’s been very popular. The lights are fabulous, and the seating leaves plenty of room for 5-6 adults. The spa is super efficient. I’ve had the heat on at maximum (104 degrees) and my electric bill barely went up at all! I recommend the PL8 spa and Barefoot Spas in general. Can’t be beat!

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LED light fix

Barefoot Spas ML7
Rating:

Reviewed by: Stan and Samantha from Warren, MI
September 22nd, 2018
Rating: 5.0
Barefoot Spas ML7 Review
LED light fix
The jets in the spa and the overall look of the spa is fantastic. However, we have an LED light that was out. All the other ones work. (14 lights total) Why would just one of them be out? Its not really a big deal, but we go in the spa a lot at night, and it just bothered us, especially me. My wife just practically falls asleep when she gets in there. I put floats on her just in case. (not really, but I’ve considered it)

So heres the thing. I’ve been staring at this light out for 3 months right? I’m not a perfectionist, but I’m telling you its like when you notice something you can’t stop looking at it you know? So, I finally broke down and called Barefoot Spas and they explained to me that its not the actual light that was out, the light just fell out of the lens on the inside of the tub! Apparently it happens all the time like when they move the spa from one place to another. Kind of feel like an idiot now! Could’ve just googled it and figured it out 3 months ago. It was literally a 5 minute fix. Now I can relax in my spa again without staring at the missing light! Its the little things in life!

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Good product

Barefoot Spas PL8
Rating:

Reviewed by: Abigail from Midland, TX
September 22nd, 2018
Rating: 5.0
Barefoot Spas PL8 Review
Good product
My Barefoot Spa is overall a very good product. The spa comes with three pumps that make the jets very strong and great for a nice deep tissue massage. the chase lounge bench seat has a ton of jets from my upper back to the bottom of my feet. It is a very good size for me. I bought it at the convention center. They delivered it and helped me decide on the best place to put it. It now resides in the corner of my deck. We still have room for our patio furniture. Its beautiful. I will upload pic next time I have a chance so everyone can see it.

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