Month: April 2020

Barefoot spa Customer service

Barefoot Spas 77NM
Rating:

Reviewed by: Neil from Vista, CA
April 30th, 2020
Rating: 2.0
Barefoot Spas 77NM Review
Barefoot spa Customer service

Barefoot spas customer service and shipping department is horrible. I got my spa delivered to my house on time but they forgot my steps I paid in full for. I have no way of getting in to my spa. I was using a mop bucket. If I fall down because of this, I am going to complain everywhere I can on the internet. They FINALLY shipped my steps yesterday. They will arrive in 3 days. I live in California, and they shipped them all the way from Virginia? Don’t you have a distribution center near me like Amazon? I’m fed up. I shouldn’t have to wait this long. My steps were supposed to come with my spa on shipment. It even had them included on the receipt, and there was no note about a back order. It took them an ENTIRE 24 HOURS to ship my steps after I called and complained. Not acceptable!

I saved up for this barefoot spa for over a year, and having a hot tub was highly anticipated to help relieve my back pain. Getting in and out using a mop bucket is not what I had in mind. The spa, when I’m in the water, makes my back feel amazing, but getting out and having to balance on a damn bucket, and crunch down like I’m doing some kind of a yoga pose completely throws my back out again!!! WHERE ARE MY STEPS???????

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How my barefoot spa has relieved mental stress and improved my overall wellness

Barefoot Spas 77NP
Rating:

Reviewed by: Charles from Chapel Hill, NC
April 21st, 2020
Rating: 5.0
Barefoot Spas 77NP Review
How my barefoot spa has relieved mental stress and improved my overall wellness

I want to start by first saying I love my Barefoot Spa and there is nothing better than after a day at work or end of the week, coming home and getting in to my amazing spa. I do it as often as I can. Nothing like making a nice drink, getting in, and turning on the jets and just soaking for an hour. It is a stress relief for me. I work in a high pressure environment at the office, and when I sue my spa, it just melts away. It literally gives me something to be excited about every day. My therapist says she has seen an improvement. Along with that, I have less aches and pains in my back. Mentally and physically, this spa has been a life changer for me. I live alone and I always thought about hot tubs as being a social environment, etc. The more I researched, the more I convinced myself the investment was the right move. The results have exceeded my expectations ten fold!

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Barefoot Spas extremely durable

Barefoot Spas 77LP
Rating:

Reviewed by: Lance from Myrtle Beach, SC
April 14th, 2020
Rating: 5.0
Barefoot Spas 77LP Review
Barefoot Spas extremely durable

We are proud owners of a 2013 Barefoot Spas 77LP. I think it was actually called something else when I bought it, but I lost the paperwork. I looked on the barefoot spas website and ours looks just like the 77LP, so there you go. They must’ve changed the names for some reason. We originally bought it when we lived in Arizona… BUT we’ve moved TWICE since then! First move was only 100 miles to tucson. We paid a local hot tub mover to pick it up and move it to our new house. No problems.

Then there was the BIG move from Arizona to South Carolina!!! I paid for some help to load it on my trailer in Arizona. Then, I drove across the country with my spa. My wife thought I was crazy by the way.

It sat in my driveway for over three months until I had the chance to get settled. Last week I hooked it up on my new deck, filled it up, switched it on, and it is running almost flawlessly! All there was was one minor leak from a gasket that had loosened. THAT WAS IT! 31 hour drive and over 2k miles on the road, and all I got was a minor easily repairable leak. This is why I am writing this review. From what I’ve read online, people say don’t move your hot tub. They fall apart, and become worthless. Well, NOT IF YOU OWN A BAREFOOT!!! They are extremely well made, durable and tough as nails get! I vouch for that 100%!!!!

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Warranty repair

Barefoot Spas 77NP
Rating:

Reviewed by: Russel from Daytona Beach, FL
April 10th, 2020
Rating: 4.5
Barefoot Spas 77NP Review
Warranty repair

I bought a Barefoot spa that had a faulty keypad. They sent a guy out to look at it twice. Finally, they sent the part to me, and the guy came back out…again to put it in. All considered, the process went smoothly, and did not take long. I got the part two days after the factory shipped it, and the guy was out here next day to do the work. I’m happy with this. I had a warranty repair on my fridge that took over 2 months! I figured this warranted a review as a thank you for good work completed.

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Replacement parts for spa

Barefoot Spas 77LP
Rating:

Reviewed by: Trish from Utica, NY
April 3rd, 2020
Rating: 4.0
Barefoot Spas 77LP Review
Replacement parts for spa

We have been very pleased overall with our barefoot spas 77LP. Only problem we’ve had is the neck massager pillow keeps falling off. The little peg on the inside is torn out. I cant get it covered under warranty because they call it “operator error”. It was worth a try though, and yes it was totally my husbands fault for ripping it out when he removed it. I called today again and they are shipping me a new one. even though my husband tried to fix it with glue, it keeps coming off. It was NOT covered under warranty, but barefoot spas gave me a discount off the regular price, and it wasn’t that expensive. I’m also having a problem with the cover buckle things breaking off. ALSO not covered under warranty. That was my son who broke that part! Not gonna worry about it now. The other three work, and its just the one corner that doesn’t buckle to the side.

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