Barefoot Spas Reviews Customer Service

OK service, Excellent product quality

Barefoot Spas 77LP
Rating:

Reviewed by: Marc from Reno, NV
July 19th, 2021
Rating: 4.0
Barefoot Spas 77LP Review
OK service, Excellent product quality
My barefoot spa is the best hot tub I’ve ever owned. I’ve owned 2 prior. Service was ok. My problem was eventually solved, but it just took a while.

The quality of this product is overwhelmingly good, and it literally trumps the other spas I’ve owned without any competition. not even close. Water purification is stellar and also very simple to manage. Jet power is easily twice as much compared to my last one (and I paid less for my barefoot spa). Also, the comfort and ergonomics of the seats are the best of the best. That’s an important part too right? A hot tub is supposed to make you feel good, not be uncomfortable. The lounger seat is fantastic, and I do not float out of it when I turn the jets on like I did in my old one. All around, very very good quality spa.

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Feeling so much better

Barefoot Spas 77LM
Rating:

Reviewed by: Max from Salt Lake City, UT
July 16th, 2021
Rating: 5.0
Barefoot Spas 77LM Review
Feeling so much better
Barefoot spas is very comfortable and relaxing. I would definitely buy again. A firned of mine did the install like hooking it up, but Barefoot delivered it right where I wanted it to go. I’ve been using it consistently for almost a year, and love it feeling so much better.

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barefoot spa warranty

Barefoot Spas 57LP Reviews
Rating:

Reviewed by: Neil from Duluth, MN
July 7th, 2021
Rating: 4.0
Barefoot Spas 57LP Review
barefoot spa warranty
The barefoot spas warranty is good. That’s what sold us. We did have to place a warranty claim due to a small leak in the pump connector. Very small leak dripping, but I’m glad I caught it becuase it coulsve caused some serious damage.

We had to go through a process to get it fixed. It was a couple calls, sending pictures, filling out a form, and also being home for the guy to come and out do that patch repair. There was a scheduling mistake that was a little annoying, but overall, it was a reasonable process to go through. The tech was nice, and even gave us some advice on a few other things regarding the hot tub and the cover. The nice thing is, we still have three years left (3 of 5) on the parts warranty so we are good to go for a while longer in the event that something happens.

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Very happy with Barefoot. Can’t say the same for the

Barefoot Spas 57LP Reviews
Rating:

Reviewed by: Madison from Augusta, GA
June 2nd, 2021
Rating: 4.5
Barefoot Spas 57LP Review
Very happy with Barefoot. Can’t say the same for the
Very happy with Barefoot. Can’t say the same for the old company we dealt with (I will not mention the name), but they were god awful horrible to work with. Didn’t answer the phone, didn’t seam to care about our problems. It took MONTHS to get repair work, etc.

An improvement from that experience, really doesn’t say much, but needless to say, we are happy with not only the barefoot spas customer service, but the hot tub itself.

We have owned it now for 2 years. Only one minor problem that was resolved quickly. We also get calls from time to time by our salesman Johnathan (I think that’s his name). He “checks in” on us. He also, without fail, every time, asks us if we know anyone else looking for a hot tub LOL. I cant argue with that. I know the guy is just doing his job and trying to earn more business, but the last time I spoke to him I had to tell him to stop calling me for “check ins”. My husband gave me this evil look like I was being rude, but seriously, I don’t want to be hounded and have someone call me all the time trying to get me to call my friends and family and help him sell hot tubs.

All that being said, he was actually really helpful wen we bought the spa, and afterwards, when we had an issue, he helped facilitate getting it resolved. So not all bad, and I may actually refer a friend to him because he was actually super helpful. No pressure at time of sale, and lots of support after, not only from him, but also form the customer service department.

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Barefoot spa sold me a defective

Barefoot Spas 77NM
Rating:

Reviewed by: Chris from Sandy, UT
January 29th, 2021
Rating: 4.5
Barefoot Spas 77NM Review
Barefoot spa sold me a defective

Barefoot spa sold me a defective hot tub. They took care it. A faulty circuit board was the issue, and after jumping through a few hoops, it was finally deemed “defective” by the manufacturer. I had to call, and was on hold for a long time. I ended up having to call twice actually. It seemed like kind of a lot of hassle just to get a clearly dud of a part covered under warranty.

Aside from having to call twice, and the process taking longer than I expected, the customer service I received was ok. Ryan and also James, barefoot customer service reps from call center, were both helpful in getting all this figured out for me. Other than having to wait, the whole thing really wasn’t that difficult.

We just got the part installed yesterday, and the spa is heated up! Cant wait to get back in there tonight! If you’ve ever owned a hot tub, you know what I mean. Once you are used to it, it’s hard to live without it!

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First of all, my hot tub from barefoot spa is

Barefoot Spas 77LM
Rating:

Reviewed by: Joyce from Alexandria, VA
January 18th, 2021
Rating: 5.0
Barefoot Spas 77LM Review
First of all, my hot tub from barefoot spa is
First of all, my hot tub from barefoot spa is wonderful. I am very happy we went with this brand. I am overall very happy with the hot tub and the quality.

I had two spas before this that were also great, but we did not get good use out of them due to some problems we had with maintenance, etc. This spa is VERY easy to take care of. Also, the therapy is a step above the others; our third spa since early 2000’s.

Lastly, what prompted me writing this review is I just got off the phone with Jennifer from barefoot spas customer service, and she was genuinely nice and very kind to us. She helped us take care of a problem we were having with our lid for the spa. She called me back to follow up. She did not have to do that, and this is the kind of customer service I wish I could get everywhere. Thank you Jennifer, and thank you barefoot spas.

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Barefoot spa customer service complaint

Barefoot Spas Complaints
Rating:

Reviewed by: Kathy from Crossville, TN
December 1st, 2020
Rating: 5.0
Barefoot Spas 57LP Review
Barefoot spa customer service complaint
We went to a hot tub show and found Barefoot spas, and thats how I bought my 6 person hot tub. The only problem is with the customer service. When I called no one answered, and I had to leave a message. By the time they got back to me over an hour later, I was already at my appointment, and could not answer. So, I had to wait until today to start all over again.

I do not know how to change the filter for the water, and I expect to be helped right away when I call, not an hour later. I do not have any tools to remove the cartridge, and I need barefoot spa to discuss with my handy man the steps to that process. He is calling for me today to get to the bottom of this!

We went to a show and I picked Master Spas and I bought it. However, it took us four months to have it delivered. I called them a couple of times. But I liked it. It works well and I had no problem with it.

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Very pleased with this company and service

Barefoot Spas 77LP
Rating:

Reviewed by: Ashley from Ormond Beach, FL
October 16th, 2020
Rating: 5.0
Barefoot Spas 77LP Review
Very pleased with this company and service
Barefoot spas has been good to us. We bought our hot tub recently and it came with everything we needed included free delivery which was nice. My husband did not have to lift or move anything. We looked at the pool supply store and they wanted to charge us over $800 to have a tub placed in our yard. We inevitably would NOT have paid that, and I know my husband. He would’ve ended up trying to move it himself, so this was very nice of them to include for us. Besides, the whole reason we love our barefoot so much is becuase we both have bad backs! Moving a 700 pond hot tub wouldn’t have helped!

In the end, the two guys that came out to deliver our hot tub were very nice, and we could tell they knew what they were doing. Junior was the name of the one we talked to the most. Can’t remember the other guy’s name, Chris maybe? They were both very nice, helpful, and they should get a raise!

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Barefoot spas customer service and spa quality

Barefoot Spas Reviews Customer Service
Rating:

Reviewed by: James from Cumberland, MD
June 24th, 2020
Rating: 5.0
Barefoot Spas 77NM Review
Barefoot spas customer service and spa quality

We liked barefoot spas reviews and warranty information, etc. We look at reviews and figure there has to be some bad ones in the mix. With barefoot we didn’t find a lot of bad ones, and for the ones we found, the company responded and resolved the issues. We are big in to quality customer service, and we don’t buy any product where we cant verify the level of quality in that area.

We haven’t had to deal with barefoot spa customer service much as of yet. We’ve had our spa for about 2 years. I can tell you the spa itself, barefoot spa 77nm model has worked great for us. It’s our 2nd hot tub we’ve had. The first one we got at out old place, was a starter “plug n play” 110v unit. The 77nm was a nice upgrade in terms of the water massage, comfort of seating, and most importantly, the lower maintenance involved with this one has been very nice. We are quite happy with barefoot spas. Again, we haven’t had to deal with customer service much because we haven’t had any issues, but I researched a lot before I bought it, and I was satisfied with the level and quality of the service from other barefoot spa owners on the online forums.

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Warranty repair

Barefoot Spas 77NP
Rating:

Reviewed by: Russel from Daytona Beach, FL
April 10th, 2020
Rating: 4.5
Barefoot Spas 77NP Review
Warranty repair

I bought a Barefoot spa that had a faulty keypad. They sent a guy out to look at it twice. Finally, they sent the part to me, and the guy came back out…again to put it in. All considered, the process went smoothly, and did not take long. I got the part two days after the factory shipped it, and the guy was out here next day to do the work. I’m happy with this. I had a warranty repair on my fridge that took over 2 months! I figured this warranted a review as a thank you for good work completed.

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Replacement parts for spa

Barefoot Spas 77LP
Rating:

Reviewed by: Trish from Utica, NY
April 3rd, 2020
Rating: 4.0
Barefoot Spas 77LP Review
Replacement parts for spa

We have been very pleased overall with our barefoot spas 77LP. Only problem we’ve had is the neck massager pillow keeps falling off. The little peg on the inside is torn out. I cant get it covered under warranty because they call it “operator error”. It was worth a try though, and yes it was totally my husbands fault for ripping it out when he removed it. I called today again and they are shipping me a new one. even though my husband tried to fix it with glue, it keeps coming off. It was NOT covered under warranty, but barefoot spas gave me a discount off the regular price, and it wasn’t that expensive. I’m also having a problem with the cover buckle things breaking off. ALSO not covered under warranty. That was my son who broke that part! Not gonna worry about it now. The other three work, and its just the one corner that doesn’t buckle to the side.

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Delivery of my hot tub handled professionally by barefoot spas

Barefoot Spas 77LP
Rating:

Reviewed by: Henry from Johnstown, PA
March 6th, 2020
Rating: 4.5
Barefoot Spas 77LP Review
Delivery of my hot tub handled professionally by barefoot spas

I recently purchased a 77LP from Barefoot Spas. I wanted to write a review because my experience was mostly good. We did have a small problem with the delivery of the 7 foot wide hot tub to my deck in my backyard, but they got it resolved quickly. It wasn’t really an issue. The team that delivered it was able to figure it out without having to remove the deck railing. At first, they asked me to remove it, but I have no idea how to do that. To my surprise, they said “no problem”, and like I said, they figured out another way to make it happen. They actually tilted the hot tub up on its side to better maneuver the hot tub up the steps. I was very impressed, and they made this process look easy.

I told them I considered buying a hot tub online, and they laughed. I can see why now. They said when you buy online, they ship it to you, and they drop it at the end of your driveway. I don’t know how I would’ve moved it all that way myself. My neighbors would’ve seen it sitting there for days, maybe forever!!

My only complaint about the whole process was is it did take them a bit longer than they said it would to actually get the hot tub exactly where I wanted it. They were here for almost 3 hours, but I don’t care because “I would rather have a job done right the first time.” Those were actually his exact words 🙂

Now that I’ve used the hot tub a few times, I can tell you that it is of course AMAZING, and the delivery was, as you can tell, on point, and handled professionally as promised.

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Barefoot spa purchase

Barefoot Spas 88LP
Rating:

Reviewed by: Jack from Draper, UT
February 20th, 2020
Rating: 4.0
Barefoot Spas 88LP Review
Barefoot spa purchase

My wife and I bought a barefoot spa at the spa show local to us. We are quite satisfied with the spa and the delivery to our backyard. Also customer service has been helpful. One small issue we’ve had is the lid of the spa has special buckle clips on the corners that secure the lid to the actual spa. This is one of the things we really liked about the spa. Only problem is, ours is missing part of the buckles. I called barefoot spas and they said the misplaced part is on back order. So, we will be waiting several weeks to get the missing pieces sent to us. In the meantime, I’m worried the wind will blow the cover off and send it sailing because the cover itself is very lightweight. My solution was to put several bricks on top. Looks really bad! Hopefully it will be a temporary solution and we will soon get our missing pieces!

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Jack Ward
Wrote a reply to: Barefoot spa purchase

Rating:

Here’s an update to my review. Barefoot Spas got the part back in stock quickly, and delivered it to me via priority shipping. I received it today. The clips were easy to install and they work great. The clips even have a key locking mechanism which I was unaware of. Nice feature.


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Missing hot tub filter

Barefoot Spas 57LP
Rating:

Reviewed by: Donna from Mansfield, OH
February 12th, 2020
Rating: 2.0
Barefoot Spas 77LM Review
Missing hot tub filter

I would like to write a review about Barefoot Spas, but I can’t because my spa was delivered today missing a filter, and I cant fill it up or use it yet! I contacted Barefoot Spas and they are sending it to me via UPS from Virginia. I live in Ohio and it could be up to 3 days before I get it. This is unacceptable! I called the delivery driver and he said he does not have any extras with him in his truck. I don’t believe him, and I do not like waiting for things especially after I spent this kind of money! I gave Barefoot Spas every chance to make this right, and now I’m the one stuck waiting THREE DAYS for a filter!!! How is that fair???

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Tracy Rivera
Wrote a reply to: Missing hot tub filter

Rating:

I get filters delivered to my house really cheap from Amazon. I haven’t ever contacted the barefoot spa to get a filter. The filters are really expensive at the store. Thats unfortunate they forgot to include a filter when they delivered your spa. Did you ever end up getting it? 3 day shipping from VA to OH isn’t all that bad, but still , it’s no amazon! Hope it all works out for you!



Donna Richards
Wrote a reply to: Missing hot tub filter
Rating:

Yes, I did get the filter, and the spa works great now. We love it!



Neil Turner
Wrote a reply to: Missing hot tub filter
Rating:

So your hot tub was missing a filter, they rush delivered it, you now enjoy your hot tub, and you still have a 2 star review posted???


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Frustration with barefoot spa

Barefoot Spas 77LM
Rating:

Reviewed by: Wayne from Leesburg, VA
February 12th, 2020
Rating: 1.0
Barefoot Spas 77LM Review
Frustration with Barefoot Spa

I bought a Barefoot spas 77lm to replace my old hot tub which managed to develop leaks throughout the interior plumbing. I purchased the new barefoot spa 10 months ago, and since then have had a series of problems and service calls. It started with a faulty keypad which was replaced TWICE under warranty. The original, and original replacement, lasted barely 2 months! I am now having issues with the keypad AGAIN!

I am very frustrated and Barefoot Spas is now telling me I have a electrical connection issue, and they need to troubleshoot with a certified electrician over the phone. My brother in-law is a contractor with 20 years of experience building houses from the ground up. He hooked up the spa for us, and it is doubtful he did so in error, but now Barefoot spas wants to set up a time to talk with him regarding the connection. He lives in California! What a mess! They will not send me another keypad or send a tech out to replace it again. Clearly the keypad is bad like the others, but Barefoot spas wants to blame the electrical connection? Now I am forced to fork out the money for an electrician to look at it, and I am without a spa for the time being. I need this problem resolved and it is not fair to me to wait, and definitely not fair for me to pay money out of pocket for a hot tub that still does not work properly!!!

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Neil Turner
Wrote a reply to: Frustration with barefoot spa

Rating:

I came across your post, and I’m just trying to play devil’s advocate here. The barefoot spas initiated how many factory warranty claims for you? Sure seams like they are trying to help fix your problem. Do you really think a one star review is necessary?



Tommy Bryant
Wrote a reply to: Frustration with barefoot spa
Rating:

I’m with you Neil. This just goes to show you. Some people will complain just to complain. Even after somebody tries to make it right! If that happened to me, I’m sure I would be upset, but posting a 1 star review for the entire company?



Wayne Owens
Wrote a reply to: Frustration with barefoot spa
Rating:

My issues with Barefoot Spas customer service have lasted the course of an entire month. I just don’t have the patience for this. That’s why I posted a 1 star review, so I’m not complaining just to complain! The electrician I hired made a few changes to the connection last week, and since then everything works including the new keypad… This could very well have been my fault (or my brother in-law’s fault actually), but nonetheless, I’m not happy having to go through all this.



Tommy Bryant
Wrote a reply to: Frustration with barefoot spa
Rating:

Yet, you still have a 1 star review posted?



Wayne Owens
Wrote a reply to: Frustration with barefoot spa
Rating:

Looking back now, maybe a 1 star review for barefoot spas was a little harsh. We DO love the spa now that it works. I would change it to a 4 star, however, I do not know how to do that on this forum. Anyone know how to do that?


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Problems resolved

Barefoot Spas 77NP
Rating:

Reviewed by: Bernie from Murfreesboro, TN
January 29th, 2020
Rating: 2.5
Barefoot Spas 77NP Review
Problems resolved and we love the spa

Our spa has been in operation for about seven months now. There have been a few problems, but overall we have found the customer service levels in handling our concerns to be very good.

We shopped around for several months before finding the Barefoot spa 77NP to be absolutely perfect, and the most comfortable of all other brands we looked at by far. I guess it’s just my luck that my brand new spa had a defective pump. I just feel as though buying brand new, I shouldn’t have had ANY problems, so I’m forced to rate my product low. I also recall the new pump taking some time to get working properly. Barefoot Spas DID honor the warranty and covered the cost of the new pump however.

Today, I had an issue with a leaking valve, and that is the main reason why I wanted to write this review. After calling in to the service department, I was able to clear up the issue myself when they walked me through step by step on the phone how to fix it. Again, I must say, with customer service I have been very impressed and pleased. Overall, I’m happy with my Barefoot tub, and the foot massage and also the shoulder massage is AMAZING! Hopefully no more equipment problems moving forward, and now I can just… RELAX!

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11 year-old barefoot spa

Barefoot Spas 88LP
Rating:

Reviewed by: Doug from Clifton, NJ
January 22nd, 2020
Rating: 4.5
Barefoot Spas 88LP Review
11 year-old barefoot spa

I’ve had my Barefoot Spa since 2009. I have used it constantly since I got it. In fact, its only been turned off for minor maintenance. I’ve had to replace a number of the jets and had some difficulty getting them to fit properly. Other than that my Barefoot Spa has been stellar, 11 years and still running strong, and I expect the same for many more years to come. Thank you to Shawn in customer service for helping me get the parts/chemicals I need.

Side note: Does anyone have experience with the new barefoot spa OZO ozonator systems? I’m thinking to have it installed on my spa and want to know if it’s worth it… Does it really cut down the usage of chemicals??

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Spa Delivery

Barefoot Spas 57LP
Rating:

Reviewed by: Rob from San Bernardino, CA
December 26th, 2019
Rating: 3.0
Barefoot Spas 57LP Review
Spa Delivery

I am a first time owner for Barefoot spas. I have a two person 57LP. Perfect for me. I can tell Barefoot spas stands by their products as I had one issue with the filter and they took care of me right away.

Only problem was the guy that delivered it didn’t have any help, so I ended up having to pitch in. I’m fine with lifting and what not, but I shouldn’t have to do this, and risk getting pulling my back when I paid money. It would’ve been much better if he had at least one other person with him, but I guess thats not on Barefoot spas. Thats on the delivery guy who I think was a sub contractor anyways.

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Good spa

Barefoot Spas 77NM
Rating:

Reviewed by: Rick from Jackson, MS
December 16th, 2019
Rating: 5.0
Barefoot Spas 77NM Review
Good spa

I bought the barefoot spa for my girlfriend. She has problems with her back, and it really helps. I dealt with the barefoot spas customer service too and they are ok. One thing we like the most about the spa is the power it has behind the jets. This thing’s not messin around! I had an old used one yeas ago and its no competition to this one.

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Amazing!

Barefoot Spas 77NP
Rating:

Reviewed by: Julia from Sterling, VA
December 10th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Amazing!

Barefoot Spas service and our hot tub has been amazing! We got referred to Barefoot Spas from friends of ours who were referred from their friends. I guess a great reputation goes a long way! They have been fantastic in taking care of us when we had a few small things we needed help with. The install delivery guys were really good too. My salesman Denny still calls to check in on us! Now that’s service!

We love using our Barefoot spa. We got a different hot tub cover for it because we like the way it lifts up with the handle bars for easier access. The new cover is flat out awesome! Much better match to the hot tub itself. I recommend barefoot spas to everyone. Well worth it, and worth the money!

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Professional and courteous

Barefoot Spas 77NP
Rating:

Reviewed by: Monica from Fayetteville, AR
December 6th, 2019
Rating: 5.0
Barefoot Spas 77NP Review
Professional and courteous

No complaints about barefoot spas. My salesman Marko was very professional, and helped us a great deal with our new hot tub purchase. We also met his manager Ray and we got a deal we couldn’t pass up! We’ve had a therapy hot tub on our list for years. So happy we found Barefoot spas hot tub show. My husband and I are feeling much better. We use it almost every day.

The two men that delivered our hot tub (Junior and I forget the other man’s name) were also right on time and very nice and courteous. They moved the new spa from the trailer no problem and made it look easy. Thank you to everyone at Barefoot Spas!

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Quick delivery of our hot tub

Barefoot Spas 77NM
Rating:

Reviewed by: Michael from Rockford, IL
December 1st, 2019
Rating: 4.0
Barefoot Spas 77NM Review
Quick delivery of our hot tub

Spa delivered form show next morning within 12 hours of purchase. Very impressive staff. Salesman was informative and helpful. Delivery driver was nice and had a great attitude. Very impressed so far. Will update review once I have it up and running with power going to it.

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Satisfied with Barefoot spa

Barefoot Spas 88LM
Rating:

Reviewed by: Larry from Shreveport, LA
November 27th, 2019
Rating: 5.0
Barefoot Spas 88LM Review
Satisfied with Barefoot spa

We bought the Barefoot spa last year and since then the experience has been great. Installation was done perfectly. We got all the information we needed from our rep and the install crew. We are satisfied with the experience.

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Barefoot spa hot tub drain

Barefoot Spas 57LP
Rating:

Reviewed by: Linda from Rochester, NY
November 23rd, 2019
Rating: 4.5
Barefoot Spas 57LP Review
Barefoot spa hot tub drain

Barefoot Spa owners now for years and years. We got another hot tub from them and it’s working pretty well. Everything has been good this time except there is no drain on the bottom like our old one. You have to take the whole cover off to get to the drain.. so what’s the purpose of the drain? That’s been a little frustrating. My husband had the idea of getting a submersible pump. The kind you buy that goes under water and you hook the hose up to it when its time to drain it. He says it will get all the water out and not leave any down there where you’re feet go like our old one. I think we will do that, and we will see how it works It’s just frustrating because when we bought it we thought it had a drain like our old barefoot spa that you pull out from the side. The power behind the Jets is fantastic however. Lots of bubbles lots of hot water. The power is definitely not lacking and was upgraded since our last one. Overall, we love the tub and it was an upgrade for us.

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Overpriced rip off

Barefoot Spas 77NP
Rating:

Reviewed by: Hannah from Ponoma, CA
November 19th, 2019
Rating: 1.0
Barefoot Spas 77NP Review
Overpriced

We got ripped off. We paid over 16 thousand dollars for our Barefoot Spa 77NP at the pool and spa supply store. We thought we were getting a great deal on it because our price was 5k below MSRP. Let me tell you this… My Dad went to a spa show blow out event at the fairgrounds and got THE SAME SPA for 5 thousand dollars LESS!! Couldn’t believe it. We tried returning ours to the store we bought it from with no luck. My husband laughed at me for trying.The salesman and store owner didn’t hesitate to laugh at me either! We have already owned the hot tub for 2 months, so I knew the chances of getting our money back were slim to none. We wont be able to sell it for anywhere close to what we bought it for, and its just a horrible situation. Our salesman Alex has been rude and unprofessional every time I reach him after the sale. I will never do business with Barefoot Spas ever again!!!

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Barefoot spa warranty not covered

Barefoot Spas 77LP
Rating:

Reviewed by: Kevin from Greensboro, NC
November 14th, 2019
Rating: 3.5
Barefoot Spas 77LP Review
Barefoot spa warranty not covered

We had our Barefoot spa for 3 years and no problems. We bought it in 2016. We lived up in the mountains and we moved since then. Reason we went with barefoot spa is we didnt have a lot of options living in the rural area. The spa show was at the armory. We got the barefoot spa there and delivered from there. When we moved here to Greensboro, we hired a hot tub mover to help us because we like it and didn’t want to buy another one. That went well, and we’re happy we decided to keep it. Only thing I recommend is to hire a professional for the electrical connections. This is something I thought I could do myself the second time, but I didn’t do it right which led to a short in the circuit board and blew a fuse. Barefoot spa customer service helped me diagnose the problem (which was me), so it was not covered under warranty. They did help me find the part I need, and show me how to put it in myself. That was pretty easy. I was upset at the time about it not being covered under barefoot spa warranty and that was my main complaint about barefoot spas, but I understand it was my fault so I can see why they did it that way. None the less, the customer service rep I talked to a few times was really helpful and he’s been really good at getting back to me with questions etc. In the end, we were without our spa hooked up for a little over a month… Wish I could go back in time and tell myself to spend the $250 on an electrician! Even though I understand what not to do, I’m still never doing that myself again especially if the spa isn’t covered under warranty unless you have proof of professional install.

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Positive Barefoot Spas Review

Barefoot Spas 88LP
Rating:

Reviewed by: Gabriel from Rockford, IL
November 11th, 2019
Rating: 4.5
Barefoot Spas 88LP Review
Positive Barefoot Spas Review

The reason I’m writing this Barefoot Spas Review is positive. I am the original owner of a Barefoot Spas 6 seater spa I bought in 1998. I don’t know the exact model number, but it looks like the 88LP as far as I can tell from the website. It is electric heated, and it has three jet powerful jet pumps. I had to replace the filter regularly, and the cover three times. The only other issue I’ve had is with the keypad getting faded. THat is my only complaint, but these are all minor repairs in my opinion. I mean hey, 23 years and thats it?? I am very satisfied with the quality of my Barefoot Spa, and the service I have received for almost 25 years!

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Barefoot Spas Customer Service

Barefoot Spas 77NM
Rating:

Reviewed by: Olivia from Springfield, MO
November 9th, 2019
Rating: 5.0
Barefoot Spas 77NM Review
Barefoot Spas Customer Service

The Barefoot Spas customer service was sub standard for us at first, but just recently, we’ve changed our opinion. This is the reason I am writing this review. The delivery of my new hot tub was delayed several days due to a broken down truck. We COMPLETELY understand things like this happen, we just expected updates on the shipment which we never got. It wasn’t until the day before delivery I got a call to schedule the time for the delivery guy to come out to the house with the spa. This is the part we were not impressed with, but since then the service has been good. They are prompt in returning my calls or messages I submit on their website; sometimes immediately. This is our first hot tub so we’ve had a lot of questions regarding set up and maintenance. I spoke with a girl named Joan who works at the barefoot spas factory. She has been very helpful and patient.

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Help! Barefoot spa 77LP Dimensions

Barefoot Spas 77LP
Rating:

Reviewed by: Bob from Kingston, TN
November 4th, 2019
Rating: 2.0
Barefoot Spas 77LP Review
Help! Barefoot spa 77LP Dimensions

The deck that our spa will be sunken into is currently being built. I have been unsuccessful to obtain the actual outside and high dimensions on the 77LP spa. In conversations with Barefoot Spa and Spa Blowout I have been given general 7’ x 7’ x 3’ dimensions. These are not adequate for the custom installation my contractor is providing. Can anyone with a 77LP barefoot spa provide me with the actual dimensions. Thanks in advance.

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Used Barefoot Spa is… ok

Barefoot Spas 77LM
Rating:

Reviewed by: Ryan from Farmingham, MA
October 28th, 2019
Rating: 2.5
Barefoot Spas 77LM Review
Used Barefoot Spa is… ok

Our experience with the salesperson at the store was not good, but the barefoot spa itself is ok, and we are happy with it. I still remember to this day. VERY RUDE TO MY WIFE! It was a used spa when we bought it last year. It is a 2012 model.

We got a really good deal, and again we love it. Thing is we’ve had a few unexpected challenges. Had to replace the pump motor because the store only did a 90 day warranty. It crapped out after about 11 months of ownership. Got the new pump put in yesterday and we are back up and running. Over all cost: $550. I work in wholesale and wish I had a connect in hot tub parts like with a manufacturer or supplier, but couldnt find a deal. Plus, I had to pay the store where I bought it to put it in. Wasn’t happy about that to say the least.

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